9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 1221-1230 out of 1436
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Anonymous
12/05/17
Simplifies payroll and great customer service
What do you like best? The online dashboard is intuitive and easy to use, and when a problem arises, a real human being talks me through it (and/or follows through, as required. Worth it even for two employees. What do you dislike? Better be at the ready, at your keyboard, when you call customer service to verify who you are. Recommendations to others considering the product Worth the monthly cost in terms of easing headaches and mistakes. What business problems are you solving ...
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Anonymous
12/05/17
Owner
What do you like best? the ease of using it and speed it works it si easy to update What do you dislike? having to have security code sent constantly What business problems are you solving with the product? What benefits have you realized? None
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Anonymous
12/05/17
Great Payroll service.
What do you like best? Seamless transition with all the reports. I do payroll in minutes now. The price is right. What do you dislike? Not much to dislike. Have not run into any issues. What business problems are you solving with the product? What benefits have you realized? What a time saver.
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Anonymous
12/05/17
Great service for nanny payroll!
What do you like best? Great customer service & communication are something this company prides itself on and from my experience they do excel at both traits. What do you dislike? I’ve had the incorrect answer given to me before and it caused a bit of frustration, but one that was resolved. Also, when setting up the required withholding registrations for your particular state proved a bit different than their instructions, but all worked out in the end - they just need to do a bit ...
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Anonymous
12/05/17
AMAZING SERVICE
What do you like best? love how easy it is to do payroll and taxes What do you dislike? i don't dislike anything its pretty easy What business problems are you solving with the product? What benefits have you realized? getting payroll done easily
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Anonymous
12/05/17
Efficient and dependable.
What do you like best? Their online procedure is easy and efficient. I have been with them for 10 years and am satisfied with their customer service. They are friendly and knowledgable. What do you dislike? there is really nothing I dislike about them. They have been there for me and have assisted me in the last 10 years. Recommendations to others considering the product More efficient and reliable than other companies. What business problems are you solving with the product? What ...
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Anonymous
12/05/17
Would def recommend!
What do you like best? Great customer service! Filing of all tax information has been extremely helpful! What do you dislike? I have not had any issues that I was unhappy with Recommendations to others considering the product Yes, have already recommended What business problems are you solving with the product? What benefits have you realized? Tax reports and filing!
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Anonymous
12/05/17
Great payroll solution without all the hassle.
What do you like best? SurePayroll lets me have enough control that I'm still running my business, but no so much control that payroll is all I get done. I do the thinking SurePayroll does the drudgery. What do you dislike? I dislike the constant authorizations. When I went to Africa for a number of weeks I had to leave my cell phone with a friend who was handling payroll for me. Very inconvenient to travel abroad without my cell phone. Also wish it handled 1099 contract workers ...
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Anonymous
12/04/17
Easy and fast to use.
What do you like best? I love not having to keep track of taxes and calculate vacation and sick leave. Everything is right there when I need to know. Easy to print reports and paystubs. What do you dislike? Can't think of anything. This service works so much better than any I've used in the past. Recommendations to others considering the product Give it a try. I like it so much better than other systems I've used in the past at several different jobs over the years. What business ...
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Anonymous
12/04/17
Ease of responsibility for a sole proprietor
What do you like best? How easy it is to process payroll, it is and has been easy to review hours and choose either direct deposit or print checks What do you dislike? Navigating website to find a way to terminate employee, very difficult, needed help. EDD increases and getting that to Surepayroll. Recommendations to others considering the product Ease of use What business problems are you solving with the product? What benefits have you realized? Having to do payroll myself.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].