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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 9871-9880 out of 10049

JL

John Lukomona

08/14/18

4 out of 5

Customers pay because card is…

Customers pay because card is convinient.More fees paid on time as a result.

DS

Diane Sleigh

08/02/18

5 out of 5

Great product

Great product, helpful helpdesk, polite staff

PK

Paul Kerr

07/30/18

3 out of 5

Responses to email took too long

Date of experience: July 30, 2018

PK

Paul Kerr

07/30/18

3 out of 5

Responses to email took too long

Date of experience: July 30, 2018

D

Dawn

07/30/18

5 out of 5

You won’t be disappointed

You won’t be disappointed. The service and customer care is excellent. It is so easy to use and straightforward. Also the history of the card machine is very beneficial. Great product!!

RH

Richard Hyde

07/24/18

5 out of 5

Easy to use

Easy to use, reliable and quick, better than Paypal here

BH

Becky Howson

07/24/18

5 out of 5

No problems no fuss

No problems no fuss. Easy transactions

MV

Mary V

07/24/18

5 out of 5

Very responsive company

I have had any issues that have come up addressed promptly, and I love that I can instantly check the status of sales transactions

SJ

Simon John

07/24/18

3 out of 5

Where's my virtual terminal???

I haven't used my Sum Up card reader much as customers normally pay direct into my bank or cash. But when I did need it today, for a transaction where a 3rd party needed to pay with a card over the phone. I've used what they call a 'Virtual Terminal' where I can take payment just using the card details on one occasion before and it was great. Unfortunately today i need to take such a payment and Sum Up have deactivated my Virtual terminal and it will take a few days to reinstate. I find ...

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SJ

Simon John

07/24/18

3 out of 5

Where's my virtual terminal???

I haven't used my Sum Up card reader much as customers normally pay direct into my bank or cash. But when I did need it today, for a transaction where a 3rd party needed to pay with a card over the phone. I've used what they call a 'Virtual Terminal' where I can take payment just using the card details on one occasion before and it was great. Unfortunately today i need to take such a payment and Sum Up have deactivated my Virtual terminal and it will take a few days to reinstate. I find ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].