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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 9701-9710 out of 10049

IM

Ian Maden

01/13/19

5 out of 5

Great support service to a new customer

Our company is new to processing card payments but the SumUp team are great at helping get us where we need to be.

JE

J Eyre

01/09/19

5 out of 5

Very quick & helpful customer service

Date of experience: January 09, 2019

AA

Adroit Addy

01/09/19

5 out of 5

Really good customer service and an…

Really good customer service and an easy app to process payments swiftly .

JC

Jackie Crosby

01/08/19

5 out of 5

Great customer service

No fuss. No hassle. Email a question and you receive a prompt reply

S

Smithy

01/08/19

5 out of 5

Can't knock em!

Low transaction fees and reliable pay out. Would definitely recommend if you're looking for a low cost card reader

M

Mike

01/07/19

5 out of 5

Great product & service

Great product & service. Previously used a "pal" machine, turns out it wasn't my friend at all. Had one or two issues using the machine but have only had to call once, and it was resolved immediately, more an iPhone issue than a problem with the card reader.

CE

Craftastic Events

01/06/19

5 out of 5

Easy to use

Easy to use, fast response to any queries and very reasonable transaction rates. Couldn't find a better deal or better company to do accept my transactions through

MD

monica daly

01/06/19

4 out of 5

SumUp fees raised without notification

I am delighted to say that SumUp have resolved my problem very promptly (down below) and so all's well that ends well. I've recently realised that SumUp have been charging me 2.75% fee instead of the initial 1.95%. I've asked them to send me the email that would have alerted me to these changes in fees and to date they have not given me that email. They have now stopped emailing me altogether and have refused to give me a refund. I would have thought that the original fee applies until you ...

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SA

Stability Acupuncture

01/04/19

5 out of 5

Great card for small businesses

As a small business this card machine works really well, small processing fee, fast, reliable payments. Friendly efficient service team. Every time I have had a query it has been dealt with quickly and effectively. Highly recommend.

A

Anna

01/04/19

5 out of 5

Ideal for on-the-go businesses

Very easy to use and setup. I am mobile Beauty Therapist and Sumup certainly helps to encourage clients to spend more without having to make a trip to a cash machine.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].