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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 9141-9150 out of 10049

BR

Barbara robertson

06/05/19

5 out of 5

Cant fault this machine

Cant fault this machine, just does what its supposed to with low charges and the customer support is second to none, excellent

V

VICTOR

05/31/19

4 out of 5

So far so good

So far so good. I’ll do another review in 6 months

D

Deborah

05/24/19

2 out of 5

Fragile card readers

The reader seems to be extremely fragile. Despite the greatest care taken with handling and storage 2 readers have blocked in as many years, leaving me at the mercy of event organisers extortionate fees when taking payments for me.

PA

Paola Aruta

05/22/19

5 out of 5

Great tool for b&b

Very simple and useful for small activities! The possibility to pay via virtual terminal is very helpful for b&b and small hotel! The convention with booking in this area helps a lot the cost control

PT

Philip Toseland

05/21/19

5 out of 5

Iv been using sum up for my business…

Iv been using sum up for my business for about 5 months. Its easy to set up and basically after that runs it's self. Just pair the device to your phone and process the payment. It works like any other chip and pin machine. It will even send a receipt. Easy to swap bank account and any problems the sum up team sort then out right away....

VK

Verity KATE Foster

05/18/19

5 out of 5

I had a quiery on my account and sent…

I had a quiery on my account and sent an email to the customer service team. I did not expect a response so quickly. Very pleased with the service provided. Such an easy company to deal with. Thanks again Kate

RA

Robert Annett

05/17/19

5 out of 5

Extremely pleased with SumUp!

Extremely pleased with SumUp - I'd recommend this card payment device to any business, Only 1.69% per transaction and ZERO on going costs If you don't have this device, Get it now!

IG

Iain Gillard

05/17/19

5 out of 5

Thank you Sumup

Excellent post customer service

SC

Shirley Cookson

05/14/19

5 out of 5

Fantastic device

Fantastic device, so easy to use, never any problems and my customers are always impressed. Having used many providers in the past, SumUp has been, by far, the most reliable for me. Connection from phone to device is super quick, payment processing is within seconds, and the money arrives in my bank within days. Very highly recommended.

SB

Scott Binkley

05/14/19

5 out of 5

Excellent customer service

Excellent customer service. Short hold time and precise answer to question. Immediate response email.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].