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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 9101-9110 out of 10049

R

Rob

07/09/19

3 out of 5

Good but slow support.

Good but slow support. All of my queries were answered, however, it was a slow response each time. I used a 3G card reader so I could take card payments without the need for a mobile phone. As the card reader would be primarily used in a poor network area, ahead of purchasing, I enquired about which network providers are supported and I was told that SumUp is network agnostic and as they connect to multiple network providers, connectivity would not be an issue. Well, I experienced no ...

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SH

Sam Hurst

07/09/19

5 out of 5

Excellent customer service

Excellent customer service. Replied fast and and no squabble. I had a problem with my machine and they offered to send a replacement free of charge

IB

Ian Bergel

07/09/19

5 out of 5

Excellent product and service

Excellent product and service. As a charity run by volunteers we needed a cost effective method of receiving payments and using Sum Up in our tea room we have increased income.

DB

Dimitar Baydanov

07/07/19

5 out of 5

All good

All good, I'm so happy

RC

Robert Chaplin

07/07/19

5 out of 5

Excellent support

What a breath of fresh air to work with a professional, active and supportive company. I had an issue with the card reader and they immediately responded and made actions to replace the item. Contact was so easy compared to another payment system. Online chat resolved the issue in Minutes. Just what a small Business owner needs. Thank you SunUp! Keep Doing what you do.

PC

Pamela Clinton

07/06/19

5 out of 5

Quick and easy response from Customer Service

Excellent response time and simple solution to customer issues

J

Juksie

07/06/19

5 out of 5

Very good response

Date of experience: July 06, 2019

DH

Dave hobbs

07/05/19

5 out of 5

Best thing I ever bought & if you have…

Best thing I ever bought & if you have a problem the staff are very helpful and polite

BB

Bed base

07/05/19

5 out of 5

Sum up is a excellent partner to have…

Sum up is a excellent partner to have for a small business such as mine, no problems & plenty of support when you need it. The transaction fees are reasonable too.

MM

Mary Maher

07/04/19

5 out of 5

Amazing facility never miss a sale now

Amazing facility never miss a sale now. Thank you SumUp

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].