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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8701-8710 out of 10049

JS

Jayesh Saste

12/06/19

4 out of 5

fast in reverting the queries with…

fast in reverting the queries with solutions,

JH

Jim Healy

12/06/19

3 out of 5

The idea is good but the system is not…

The idea is good but the system is not nearly as good. Lots of issues with the unit we have. The module has been updated since, but really think the company should have advised us on changing to the newer model. When we had issues customer service could not help immediately to resolve due to company policy. They could not understand that it is difficult to do the admin required when you are busy at a retail sales event. When we hit a limit the system closed down.

AF

Alim Feras

12/06/19

5 out of 5

Very responsible and excellent customer…

Very responsible and excellent customer service. Thank you xx

BW

Bob Wormald

12/06/19

5 out of 5

Works perfectly for our club

Works perfectly for our club. Previously we had been told our turnover was too low for a card payment reader, but a committee member recommended SumUp and we’ve not looked back

GL

George Low

12/06/19

5 out of 5

First class customer service

The Gentleman on the phone was very polite and extremely helpful. The customer service was first class.

MI

Ms imelda doyle

12/05/19

5 out of 5

Everything about it from signing up to…

Everything about it from signing up to point of sale is so easy. I sell in markets, its small no problems with different locations. Imelda Doyle The Naked Bag Company

RM

Rachel Mellish

12/05/19

3 out of 5

Normally customer service is…

Normally customer service is excellent...however this time both of Sumup's technicians were off ill for the week, you only seem to have 2! We were without a cash till and printer for receipts for 5 days! Sumup you need more technicians!

ZD

Zohi Dewan

12/05/19

5 out of 5

It's very simple and convenient

Date of experience: December 05, 2019

JG

June Grimwood

12/05/19

5 out of 5

Easy quick Brilliant 👌

Date of experience: December 05, 2019

HC

Helena Cooper

12/05/19

5 out of 5

Excellent device

Excellent device, still not charged it up since April!! Had no problems with it, easy to use, and clients all love it and think it's very modern and nifty! Recommend to everyone!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].