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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8351-8360 out of 10049

DA

Driss Abidine

02/27/20

5 out of 5

Very happy with my SumUp TPE

Very happy with my SumUp TPE service is good and I appreciate it

MA

MR A SMITH

02/26/20

5 out of 5

Very easy and fast to use

Very easy and fast to use. Support is via email and is excellent.

JR

James Robert Taylor

02/25/20

3 out of 5

INCREDIBLY slow at responding to…

INCREDIBLY slow at responding to emails, took over a week to get a response

GB

Gábor Balkányi

02/24/20

5 out of 5

Top customer care

I have had a few interactions with SumUp Support in the past months and in all cases I was impressed by the competent, quick and thorough help I received from SumUp.

DC

Deniz Cam

02/24/20

5 out of 5

Good

Very Good payment

AT

Andy Thompson

02/23/20

5 out of 5

Excellent bit of kit

Excellent bit of kit. So easy to use. A simple way of making life easier for your customers in this modern world.

RG

Rita Gal

02/22/20

5 out of 5

Fantastic

Fantastic, been using it over 4 years had the 1st series of sum up reader, the new one much more efficient and better, they fixed the connection issues, also money arrives much quicker to account now what is another positive, and it's the lowest rate any company charge at 1.69% and no monthly fees. Good choice!!!

DK

Dami Kelani

02/21/20

2 out of 5

Fast service but not great for new business

Everything went smooth at first. The onboarding procedure was straight forward and the card reader came almost instantly. The trouble came after the card reader arrived. We weren't sent an authorisation email on time, we had to chase that up. Our account was terminated with no reasonable able reason. I would suggest you get a Sumup account if you've been trading for while. However if you're a new business who just wants a card reader when you start trading you may face problems.

DK

Dami Kelani

02/21/20

2 out of 5

Fast service but not great for new business

Everything went smooth at first. The onboarding procedure was straight forward and the card reader came almost instantly. The trouble came after the card reader arrived. We weren't sent an authorisation email on time, we had to chase that up. Our account was terminated with no reasonable able reason. I would suggest you get a Sumup account if you've been trading for while. However if you're a new business who just wants a card reader when you start trading you may face problems.

DB

Declan Broughall

02/21/20

5 out of 5

Easy,quick payments and great support

Date of experience: February 21, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].