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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8281-8290 out of 10049

LE

Lauren Elliott Counselling

03/28/20

4 out of 5

Great addition to my business

Easy to set up, great customer service support always get back to you within a few hours. Easy and fast app and card reader, I like the option to use mobile payments. Transfers don’t take too long 1-2 days max

DO

Dermot O'Sullivan

03/28/20

5 out of 5

SumUp is an amazing App.

SumUp is an amazing App. I love the simplicity of use. It's very easy to use with great help and FAQ's available online for the items you haven't done before, e.g. creating an invoice to email to a customer. I would recommend this to anyone and everyone.

AC

Amanda Craven

03/28/20

5 out of 5

Extremely helpful

Extremely helpful. Great service, and so supportive during the current Coronavirus pandemic. Thank you!

SH

Sharon Hardman

03/26/20

5 out of 5

Brilliant company

Brilliant company, nothing but supportive. Virtual terminal please because my restaurant is now a delivery only restaurant. 24 hours later.. done!

AR

Ashford Rotary

03/25/20

4 out of 5

Transfer of account owner

Transfer of account owner, although somewhat long winded, was carried out efficiently.

TA

Terry Ahmed

03/23/20

5 out of 5

Efficient fast support when needed.

Date of experience: March 23, 2020

P

Patrick

03/23/20

2 out of 5

The device is nice when it works but support is very poor

When it works, it's a nice and convenient way to take card payments. The fee is reasonable also. However ... support is dreadful. You only get access to a "bot" with very limited answers, agents are not online on week ends (when a lot of vendors take card payments ...). What they call "onboarding" is a terrible process when you know nothing of the status of verification of your account, what other documents may be needed, if someone is looking into it or how long it is going to take. The ...

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P

Patrick

03/23/20

2 out of 5

The device is nice when it works but support is very poor

When it works, it's a nice and convenient way to take card payments. The fee is reasonable also. However ... support is dreadful. You only get access to a "bot" with very limited answers, agents are not online on week ends (when a lot of vendors take card payments ...). What they call "onboarding" is a terrible process when you know nothing of the status of verification of your account, what other documents may be needed, if someone is looking into it or how long it is going to take. The ...

Read more

RS

Raymond Smart

03/23/20

5 out of 5

Fantastic company found to be extremely…

Fantastic company found to be extremely helpful during the current covid-19 outbreak with changes to help all users cope and get through this together.

AH

Alan Hall

03/20/20

5 out of 5

Very quick responses to my emails with…

Very quick responses to my emails with helpful advice and information, friendly responses and sorted my problem out no problem

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].