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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8181-8190 out of 10049

ES

Elaine Sagar

05/20/20

5 out of 5

SumUp invoices /bank account change

New feature of invoice is excellent to send to clients as unable to see in person at the moment. Bank account details also changed quickly. Happy with SumUp.

A

Andrew

05/20/20

5 out of 5

I have just signed up with SumUp

I have just signed up with SumUp, so be aware that this is from a newbie, but my new card reader arrived inside 48 hours, was easy as pie to set up, works a treat. My one query was when the test payment did not show immediately, but it has struggled through now. I am looking forward to working with SumUp - when our b&b is allowed to reopen!

J

John

05/20/20

4 out of 5

So far so good

So far, so good. But I haven’t made any transactions yet. So I’ll reserve judgement on the reliability/connectivity until I’m up and running. I’ve had to contact the ‘Onboarding’ team during set up of my account as I made a mistake inputting my company details, which they corrected after a couple of days. At this point they asked for proof of company registration and that I was an active company by providing a recent invoice. The only negative - I paid £169+vat for the SumUp ...

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U

UKMS

05/18/20

5 out of 5

Quick set up

Quick set up, hassle free and seamless to use. You can also have access to a MasterCard and the balance of each sale can be paid directly to that within 24 hours. Such a great way of producing cash flow. Innovative, easy to use and without the need to have to jump through so many ridiculously tiresome protocols with the Banks. We highly recommend them.

EA

Eva Austeni

05/17/20

5 out of 5

High Recommended

I bought SumUp over a year ago and I can high recommended! Easy to use, transparent rules, technologic innovations and excellent customer support. 5 stars and more!

C

chris1275cc

05/16/20

5 out of 5

Great product and service but please READ THE T&C's before you jump in.

I have been using SumUp for a while and both the devices and the service have been brilliant, the odd connection drop and the odd declined payment (just smile and say "sorry love it's not you, its this bl@@dy thing" and do it over) other than that no problems, BECAUSE I READ THE TERMS AND CONDITIONS and took my time to familiarise myself with my account dashboard. 90% of the 1 star ("i wish I could give them zero") reviews obviously didn't bother. I mean why would you? It's only your ...

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RB

Robert Biancacci

05/14/20

4 out of 5

easy

easy, quick and...cute!

LD

Leon Davidian

05/14/20

5 out of 5

Great Customer Service Sumup fixed my…

Great Customer Service SumUp fixed my issue the same day. Thank You, Leon Davidian Davidian Automotive Services

MP

M Pedroz

05/14/20

5 out of 5

Happy customer

I’m still new to the product, but so far it looks great. The customer service I received has been excellent; friendly, efficient, helpful. Big thumbs up 🙂

RS

Rudolf S

05/13/20

5 out of 5

quick response and help

Date of experience: May 13, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].