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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7951-7960 out of 10049

MA

Mumtaz Ahmed

08/28/20

5 out of 5

Sum up are magic

Date of experience: August 28, 2020

MR

Mr Richard Cross

08/28/20

2 out of 5

Contactless hardly works

Contactless hardly works, i charge £45.00 for my treatment fee which is the max a bank will allow and it is always getting rejected so my patients are still needing to put in their pin numbers, Sumup say it'd down to the banks rejecting the transaction.

MR

Mr Richard Cross

08/28/20

2 out of 5

Contactless hardly works

Contactless hardly works, i charge £45.00 for my treatment fee which is the max a bank will allow and it is always getting rejected so my patients are still needing to put in their pin numbers, Sumup say it'd down to the banks rejecting the transaction.

PH

Pat Hurney

08/27/20

5 out of 5

Helpful and efficient as always.

Date of experience: August 27, 2020

KA

Kenny Adeleye

08/27/20

5 out of 5

Fantastic services always.

Fantastic services always. Prompt and hitch free payment.

MJ

Mr John Dorbie

08/27/20

5 out of 5

Very helpful and prompt resolution.

Date of experience: August 27, 2020

GM

Gtin Mzec Critique

08/26/20

2 out of 5

Not good enough for such a critical product

A very good product in my opinion, easy to use and well designed for a bar/restaurant. The problems reside elsewhere : - It took 2 weeks to arrive when the deal was a couple of days. Critical for a small business, and as usual with this kind of company : "it's not our fault, see with the transport supplier" - Worked perfectly for a bit less than 2 months, then a customer made it fall on a table ; it then stopped to work and displayed an error message saying I should contact the support. ...

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GM

Gtin Mzec Critique

08/26/20

2 out of 5

Not good enough for such a critical product

A very good product in my opinion, easy to use and well designed for a bar/restaurant. The problems reside elsewhere : - It took 2 weeks to arrive when the deal was a couple of days. Critical for a small business, and as usual with this kind of company : "it's not our fault, see with the transport supplier" - Worked perfectly for a bit less than 2 months, then a customer made it fall on a table ; it then stopped to work and displayed an error message saying I should contact the support. ...

Read more

JA

John Alun Gay

08/26/20

5 out of 5

good service so far and the addition of…

good service so far and the addition of a card to get faster payments is great

MW

marie wickenden

08/26/20

5 out of 5

quick to receive my sum up card reader

quick to receive my sum up card reader. Great service when needed and love the fact that you receive updates when the money has been received and a break down of costs. The app is great and love that I can add all of my services to it making it easier when charging people.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].