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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7841-7850 out of 10049

PC

Paul Clifford

10/16/20

4 out of 5

very helpful although still have a…

very helpful although still have a couple of queries and waiting on a call back

TM

THE M,M,R COMPANY

10/16/20

4 out of 5

Sumup resolved my issue relly quick…

Sumup resolved my issue relly quick thanks for that the only problem was when my card reader arrived yesterday it was smashed up and i cut my hand on the broken glass

JG

John Gray

10/14/20

5 out of 5

Sumup is really great company to work with

Sumup is really great company to work with - they provide good service and backup customer support - helping us through Covid issues,

MM

Michael Masade

10/14/20

4 out of 5

I am satisfied with Sumup business so far

I am satisfied with Sumup business so far. They handle customers' enquiries professionally

AH

A HS

10/13/20

2 out of 5

Avoid if you have an android phone

Worked wonderfully initially. Then the problems started when the phone wouldn't recognise the card reader. I've phoned Sumup on 3 occasions and on each they are helpful telling me that due to a Samsung phone upgrade some card readers are having issues. They resolve the issue going over bluetooth and Sumup applications. But, very frustratingly the same issues occur a day or 2 later when you have a customer who wants to pay via their card. But can't! I understand Sumup blame Samsung but why ...

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R

Russell

10/13/20

5 out of 5

Super fast response time in emails

Super fast response time in emails, easy set up, we’re quick to help when I had a small issue (not to do with the workings of sumup) Great looking machine, good rates and good service. Gone are the days of trapping your skin in a slide card payment, gone are waiting in mega lines on the phone when the customer spends £500, quick simple machine and software that anyone can do and I’m certain if I do have any technical issues going forward then they will be quick to resolve them

AD

Aarron Daniell

10/12/20

5 out of 5

Great company experience

Very easy to use. Compared to its competitors it keeps things simple and app is very clear, concise and organised. Great little gadget to ensure you don’t miss any transactions. Highly recommend. Even their service over the phone is quick and reliable

SS

Sandra Sinclair

10/12/20

5 out of 5

Very easy to use

Sumup payments are made quickly and every transaction is smooth

N

Nigel

10/11/20

5 out of 5

From purchase to use and ability to…

From purchase to use and ability to monitor sales I’ve found the Sumup machine and the Sumup experience absolutely superb and very efficient.Would recommend without any hesitation.

ML

Mr Lezeriuc

10/10/20

5 out of 5

Nice app and nice people to talk.

Date of experience: October 10, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].