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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7661-7670 out of 10049

NF

Neil Finn

02/06/21

4 out of 5

Taxi driver

Cant wait for replacement but you where excellent in overcoming the problem by finding a supplier nearby and refunding me for a new one

AZ

Ahmad Zeinali

02/05/21

5 out of 5

Very good and good customer service

Very good and good customer service , friendly and helpful

DC

Damon Crute

02/04/21

5 out of 5

Great customer services

Needed to contact customer services, really pleased with the speed of response, service and outcome. The customer service advisor was patient and able to sort out my issue an reassure me that it was sorted. Very happy!

LJ

Lee Jacobs

02/02/21

5 out of 5

Great little machine it comes in handy…

Great little machine it comes in handy at times and the battery is awesome last (forever) well almost haha.

D

Dave

02/02/21

5 out of 5

Had an issue with charge

Had an issue with charge, mentioned it to Sum up and it was responded to immediately and resolved. Fantastic customer service

CV

Christian Vandendorpe

02/01/21

5 out of 5

Very fast reply from support

Very fast reply from support, on a Sunday even and problem solved at the first try.

JB

John Brown

02/01/21

3 out of 5

Sumup 3g reader.

Sumup 3g reader. Are these OK to buy second hand

S

Sebastiano

01/29/21

5 out of 5

Careful which domain you use to access your account!

I kept seeing a warning that my account had been opened in the US (I live in France) and that I had to delete the account and open a new one if I wanted to continue. The service center quickly identified my mistake: I had accessed my account through SumUp.com - by accessing through SumUp.fr I would be rid of the problem. This was correct, and I have learned something new.

LH

Louisa Hawkins

01/29/21

5 out of 5

I rarely have problems with my SumUp…

I rarely have problems with my SumUp card reader, card or account but when I do, SumUp are very professional, efficient and quick to resolve any issues.

GB

Granville Bryan

01/28/21

5 out of 5

Great Service

I've been totally satisfied with the service provided by SumUp. Uncomplicated and convenient to use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].