SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 7461-7470 out of 10049
CF
Christopher Ford
06/17/21
Use the online Support facility.
Don't bother phoning for technical support. They respond quickly to emails.
JW
Julian Webb
06/17/21
Payment delays and errors
The reader has worked fairly well for a couple of years, but recently a string of payments were delayed which was frustrating but got resolved within about seven days. Then this week, a combined payout appeared in my account twice (like a duplicate payment) and without explanation, SumUp are now deducting the error by withholding my more recent transactions. I'm not out of pocket but it's very confusing and has been done without apology or explanation. Now today I received an email from ...
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BM
B M
06/17/21
Blocked Card Reader
Had a card reader which became "Blocked". Contacted Support and had a reply within an hour or so telling me the reader was still under warranty and a free replacement would be sent. Excellent service.
E
Everton
06/16/21
Very satisfied with Sum Up
I have been using the Sum Up platform for a year now, and I am very satisfied with it. If there is anything I need to sort out, they are very helpful. I will be recommending them to all and any one who needs a financial/business transaction platform.
RW
Renate Wodan
06/16/21
After lockoback in business ut reinstatement was very…
After lockout reinstatement was very quick Many thank
RB
Royal balti House
06/16/21
Staff Need training, specially reading English
Shame the staff do not know what they are doing. I have sent email asking them to change some details on business name. they emailed back saying done. when we checked the data nothing been done. They have rectified their mistake now So i have put 1 to 3 Star. I have to wait to see any future problems in future.
MA
mustak akubat
06/16/21
Vary good respond
Date of experience: June 16, 2021
MP
Mister Portugal Foodtruck
06/16/21
How can I start,?,?
How can I start,?,? After a couple of years of been sumup costumer with múltiples devices I decided to stop and change. Why? Just because of the crashes of the devices and the slow working. And believe me, I've tried everything. The truth is they have a bug in their system and they cannot fix it or they just don't want to fix it... If you read this and you're a new sumup cotumer, please don't loose time like me, you have only 30 days for getting you money back after purchasing one of their ...
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GB
Geoff Brown
06/15/21
Excellent product that has delivered on…
Excellent product that has delivered on every area that it says it would
JO
June Osborne
06/15/21
Sumup support
The customer service no. For SumUp is 016971668. The Gentleman that answered could not have been more helpful. My phone and card reader would not connect with each other. He spent a lot of time with me and eventually sorted out my problem. I am truly grateful to him. Thank you.....June Osborne
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].