SumUp Reviews in November 2026: User Ratings, Pros & Cons

I thoght money spent on SumUp terminal…

I thoght money spent on SumUp terminal was well spent. Excellent service. I would recommend fellow merchants to get this reliable & fast service . You will be kept informed always. *****

Excellent service

Excellent service - so glad to be able to offer clients the option to pay via sumup

brilliant

Sum up is brilliant...very portable, payment is very quick and fuss free, the fee is much less than other merchants, I highly reccomend sum up.

As easy as cash

I needed a flexible card machine for our customers, but was starting to feel the technology age gap. Sum-up provided a very simple solution. Easy to acquire, set up and use, you just need a smart phone and a signal. No fixed charges and simple billing when the card reader is used.

To slow and often crashes.

sometimes works ok but a lot of the time left waiting for an unacceptable amount of time even though there is a good signal and we have to revert to cash transactions. Quite embarrasing really. You have to switch the hand set off and reconnect while custmers ice cream is melting!!

We youse sum up with our customers we…

We youse sum up with our customers we love the simplicity of the machine and the convenience of no contract,

They also help charities . . .

As a charity (Rotary) we have found the Sumup experience helpful and very positive. It has helped particularly during the pandemic, where less cash is carried, and has accelerated and improved our fund raising, with the reports being useful for auditing purposes.

Highly recommend SumUp

I’ve been using SumUp for almost 4 years and love it. I’ve never had any issues, It’s easy to use, payouts are fast and you have as much information at your fingertips that you could ever need. I’ve compared their fees to similar companies but for the size of business I have they work out the cheapest.

I have been a Sumup customer for 4years…

I have been a Sumup customer for 4years now and I have never had any issues. I will gladly recommend sum up payment solution to anyone, with no monthly charges or contract it is a winner for me.

I don't use it that often

I don't use it that often, but when I do, it is very easy to use on my phone app. My passengers often say what a good idea it is to have a payment machine.(I am a volunteer driver for a charity based in the Cotswolds) As I am a volunteer, it would be nice to have the charges reduced.