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SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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Starts from $0/month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

Expert's Review

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7141-7150 out of 10049

CF

chantelle frame

11/04/21

5 out of 5

Excellent communication great service

Date of experience: November 04, 2021

RR

Romeo Romeo

11/04/21

5 out of 5

Delivery time

Hi. How long does it take to get delivered your mastercard reader? Does it arrive at home or the business registered address?

SA

Sophie Anderson

11/03/21

5 out of 5

Amazing customer service

We were happy with Anhelika who helped verify and set us up with a business account! SumUp have been excellent to deal with . Thank you for a simple payment solution service

MH

Malcolm Hustwith

11/03/21

5 out of 5

Customer Support were really helpful…

Customer Support were really helpful and they replaced my blocked unit within 2 days. Great service

AG

Alek Goland

11/03/21

5 out of 5

Great service and customer service

Great service and customer service. You talk to the people and they are willing to help and listen. Thank you!

WC

Wendy Clarke

11/03/21

5 out of 5

Prompt Service.

Brilliant service. The card reader broke. Emailed Monday morning and by Tuesday afternoon new reader arrived. Just explained what was wrong no if or but just sent a new one. Brilliant

DS

Dalbagh Singh Hundel

11/03/21

4 out of 5

System was nice and easy to use 👌

Date of experience: November 03, 2021

DL

David Lewis

11/02/21

5 out of 5

Registering my club with SumUp made simple

Registering my club with SumUp was proving difficult because I had to supply names of members, some of whom would be reluctant to get involved. However, an online message got me a helpful response and I was able to register without involving club members.

P

Phawita

11/02/21

5 out of 5

SumUp is very good product when it…

SumUp is very good product when it works. Completely useless when trying to get in touch with them using their CHAT feature. However, when calling by phone, you get top service. Silver star using their e-mail service as they don't reply in timely manner and sometimes don't reply at all, from my experience.

JE

Jean English

10/30/21

5 out of 5

Super product and invaluable to my…

Super product and invaluable to my business

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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