SumUp Reviews in October 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 5731-5740 out of 10049
J
Jack
03/10/23
Awful
Awful, as a retailer as soon as you are signed onto their subscription and they have your set up fee you will lose all support. I have experienced multiple issues in the set up of backoffice, Till system and card reader. The readers will continually disconnect from the till causing issues in taking payment. SumUps solution to this issue is sending reparative unhelpful links that never work. Only after continually reporting the issue will they send a new reader, which makes no difference ...
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CI
Customer in Oxon
03/09/23
Not happy
I cannot understand why the Solo product is not supplied with a cable that fits into a standard USB socket so it can be charged up. Why not have a cable just like you get with a mobile phone? I've asked about this and they tell me I need to buy something else and suggested a laptop.
CI
Customer in Oxon
03/09/23
Not happy
I cannot understand why the Solo product is not supplied with a cable that fits into a standard USB socket so it can be charged up. Why not have a cable just like you get with a mobile phone? I've asked about this and they tell me I need to buy something else and suggested a laptop.
MS
Muhammad Shahid
03/09/23
It is really help full for me
Date of experience: March 09, 2023
MP
MARIOLA PRZYBYL
03/08/23
Very useful tool for my small business
Very useful tool for my small business. Easy and simple. I Highly recommend!
GB
George Bernard
03/08/23
Has a business account now
It's actually my second time using them for my coaching business. The card device I used for taking the odd card payment for in person workshops a few years was fine. After Covid I never went back to taking physical card payments and forgot about SumUp until I recently got fed up with my Bank (rhymes with Fat Chest :-) charging extra for almost everything. Went online and was surprised to find SumUp has a free bank account without extra charges. Didn't even have to go through all the signup ...
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MB
Ma Baker Doggydazzlers Hull
03/07/23
No issues whatsoever with the machine…
No issues whatsoever with the machine or the processing of payments. So easy to use and manage.
PM
Petra Moller
03/06/23
Abysmal customer service/support
Abysmal customer service/support. Every few transactions we keep getting a "server error" message (which never used to happen until it started regularly three weeks ago). Got through to an agent on the chat box, who asked me if I'm trying to do transactions via the app, or via the desktop dashboard... When I said it was the app, I was asked to please do a quick transaction via the desktop dashboard to see if the server error comes up. I had to explain to the agent that it is not possible to ...
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SE
Stuart Eccleston
03/06/23
Crap service, rubbish terminal
Crap service, my sum up hub keeps asking me to pay into wallet, I've contacted help many times , no help from them ,
SE
Stuart Eccleston
03/06/23
Crap service, rubbish terminal
Crap service, my sum up hub keeps asking me to pay into wallet, I've contacted help many times , no help from them ,
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].