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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 4251-4260 out of 10049

CC

Chess Clarke

11/25/23

4 out of 5

Very good quick payout

Date of experience: November 25, 2023

AH

Ajaz Hassan

11/25/23

4 out of 5

Very good service

Date of experience: November 25, 2023

SM

Stephen Mealey

11/25/23

3 out of 5

Poor reception, great service

Quite often I find it hard to receive a payment through poor connection. Having said that, I'm happy with the companies costumer service so far. However the Sumup card reader is a bit bulky, so I find the Square to be better in that case as it's smaller.

G

Gary

11/25/23

1 out of 5

You need to read this before Buying sumup card reader

Please make sure you read the terms and conditions first

SN

susan noakes

11/25/23

1 out of 5

Fraudulent card but won’t help

Would be minus one if possible! Received a card through the post which I hadn’t ordered! Tried to speak to customer service who couldn’t help, they don’t have a fraud department they don’t have supervisor’s or managers just ask you for the email address that was used to apply for the card which you can’t give because you didn’t apply for the card they refuse to close the account they then just tell you to destroy the card have contacted the police regarding fraud

DI

Daniel Ingram

11/25/23

1 out of 5

No issues when working ok but when you…

No issues when working ok but when you need assistance, The help you receive is shocking . Received a charge back for a refund that hadn't gone through which was sum ups fault. Yet I got a charge back of £101 + £10 admin fee for it

JM

James Mcdonald

11/25/23

5 out of 5

Can’t fault it

Date of experience: November 25, 2023

NR

Nigel Roddick

11/25/23

5 out of 5

Fantastic system.

Date of experience: November 25, 2023

AA

Adnan Aslam Malik

11/25/23

5 out of 5

Great app easy to use

Date of experience: November 25, 2023

KA

Kevin Avery

11/25/23

5 out of 5

money is in our account the very next…

money is in our account the very next day.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].