8.9
Spot Score

SuiteCRM Reviews in June 2026: User Ratings, Pros & Cons
Efficiently manage customer relationships and data.
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SuiteCRM Reviews & Ratings
Spotsaas Editor’s POV
SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a standout feature, offering unparalleled customization options that cater to the specific needs of companies across industries. The platform is packed with useful ...Read more
SuiteCRM pros and cons
Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.
Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.
Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.
Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform.
Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.
Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.
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Showing 51-60 out of 109
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Anonymous
07/08/19
SuiteCRM Reviews
What do you like best? I like SuiteCRM because it help in tracking calls of the clients. Also it has totally free and wide option. Thanks to the SuiteCRM I can be able to enhance versatility of the customers. Furthermore I can be able to communicate well with my clients without any hitches this increases my sales and income. What do you dislike? SuiteCRM is abit complicated to operate more so to the new users. It take a lot of time to load and thus wastage of energy this way many ...
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Anonymous
07/06/19
SuiteCRM Review
What do you like best? SuiteCRM help in customers relationship management and this is ensured by having a well network of communication and this improve the sales of the organization. The clients can be able to ask questions about certain products. What do you dislike? According to me the SuiteCRM so far doesnt have any dislike because it help in creation of CRM in organization. Recommendations to others considering the product: I have been able to develop a nice network of ...
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Anonymous
05/28/19
Simple yet very effective CRM
What do you like best? I am using SuiteCRM for more than 2 years and this is my first CRM and I found no lag and not any issue whatsoever. This CRM gives me a complete picture or every account and contacts within it. We are using it for our database management. What do you dislike? There is just one thing that I want to highlight that this CRM sometimes stuck when it comes to fetching large size reports. Recommendations to others considering the product: I would like to recommend ...
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Anonymous
05/15/19
CRM Suite is the solution for many interaction problems
What do you like best? It is a free license CRM with very complete functions thanks to the versatility that it has to manage clients and with a variety of sales functions, you also have a choice of surveys offered to clients in which they evaluate us in such a way we can be aware of the points that we must improve, also offers different dynamic tools for interact with customers What do you dislike? It's a little outdated with a mobile version that's hard to install and has limited ...
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Anonymous
05/02/19
Best free Open source CRM
What do you like best? The best part of this CRM is this is open source so you can download it and use it free. For a small organization, they want to use CRM but they have a budget issue use it free. You can customization according to requirements. one time customization cost than after it's free to use. You can create numbers of the user. What do you dislike? Running slow, UX/UI not best. report section not up to the mark, need Improvement in Report section some it reports output ...
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Anonymous
04/26/19
One of the best and powerful open source CRM ever.
What do you like best? Suite CRM is very responsive and effective. I like its speed and easy to use user interface most and on the other hand its open source. I can store my data very easily with this tool. What do you dislike? Sometimes Suite CRM got hanged when it comes to large size report extraction. Recommendations to others considering the product: SuiteCRM is very responsive and effective so I would recommend all to just go for it. What problems are you solving with the ...
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Anonymous
04/25/19
CRM Suite excellent to increase your sales and within reach of all
What do you like best? CRM Suite is one of the best in the creation of tools to interact with your customers, it is very favorable thanks to its open source and free license that always make it look like the best option, it is very complete thanks to the versatility of client management, I also find the option of using surveys to be improving every day and knowing the inconveniences that our users spend very useful What do you dislike? Despite being free, its current version is ...
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Anonymous
04/20/19
Free and powerful CRM
What do you like best? CRM Suite is one of the best in creating tools to interact with customers and it Finds up to other CRM such as: Salesforce and Dinamys, best of all is that it is free license and open source, with CRM Suite it is easier to manage the import and export of records What do you dislike? It is a bit obsolete and I would like there to be a way to have it on the mobile, we have to deepen it so that its handling is simpler Recommendations to others considering the ...
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Anonymous
04/05/19
easy to use but has challenges
What do you like best? the product is easy to use and user friendly. the simplicity is what i like about the product. What do you dislike? i find the reports section to be a little challenging. that is confusing and i don't get the kind of results i am looking for. Recommendations to others considering the product it is easy to use product and solves the CRM issues of company. I will highly recommend this. What business problems are you solving with the product? What benefits have ...
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Anonymous
04/02/19
I find Suite CRM to be a great software sales management tool
What do you like best? I like the ease of use and not having to take excessive steps to get information entered into the program. What do you dislike? I don't dislike anything about the software. I do find it a little confusing on why I need to add city and state twice but that could be a developer thing. Recommendations to others considering the product It's a great CRM solution What business problems are you solving with the product? What benefits have you realized? Reaching ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].