8.5
Spot Score
Leads to customers, simplified.
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Starts from $1,000/User/Month
Sugar Market consistently proves itself as a reliable marketing automation platform tailored for small to medium-sized enterprises. Its standout features, such as dynamic email builders, intuitive nurture campaigns, and effective lead tracking tools, make it an incredibly impactful tool for streamlining marketing efforts. Users frequently praise its ability to ...Read more
Comprehensive marketing automation platform with robust features for email marketing, campaign management, reporting, and analytics.
Effective lead tracking system and personalization options, including merge tags and customization of sender details.
User-friendly for specific tasks like email building and data visualization, saving time for small and mid-sized teams.
Strong reporting features that aid in decision-making and offer valuable insights for marketing and sales alignment.
The user interface can be complex and has a steep learning curve, often requiring expert training or technical expertise.
Email builder and form tools have limitations, such as formatting challenges, restricted layouts, and lack of image uploads.
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AU
Anonymous User
08/26/22
"Horrible customer service and platform"
What do you like best about Sugar Market? The connection to Netsuite is nice. Once the sync is set up it works okay. What do you dislike about Sugar Market? The customer service is awful. It takes days before anyone gets back to you and months to set up the system. What problems is Sugar Market solving and how is that benefiting you? Nothing...
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Dawit A
05/24/22
"Reviewing Sugar Market"
What do you like best about Sugar Market? SugarCRM's flagship marketing automation solution that brings you a high-definition view of your customer experience. Market transforms how mid-sized marketing teams reach their audience and measure success throughout the buyers' journey by putting the platform to work. I also believe in letting the platform qualify leads with robust nurture campaigns and sophisticated artificial-intelligence-driven lead prediction scoring and models. I believe in ...
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PM
Peter M
02/23/22
"Quite a few bugs in the first few months using Sugar, but customer service helpful."
What do you like best about Sugar Market? Email builder has been easy to use. Also like how easy it is to look at a dynamic list (and get the total count) you're building. What do you dislike about Sugar Market? The analytics is not robust enough. For instance, I wanted to look at the average stats across a period of time, but when I reached out to tech support, I was just told it wasn't a capability. What problems is Sugar Market solving and how is that benefiting you? For email, which is ...
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WW
Wasiullah W
01/07/22
"SugarCRM : The Best CRM"
What do you like best about Sugar Market? SugarCRM is an amazing software that is relatively easy to setup and operate. It can be easily integrated with ERP softwares and is perfect for small to medium-sized businesses. What do you dislike about Sugar Market? The downside of SugarCRM is that it has a strong learning curve and takes some time getting used to the interface. Also Sugar CRM is a bit expensive for small businesses. Recommendations to others considering Sugar Market: SugarCRM is ...
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BA
Bilal A
12/16/21
"Sugar market maintain sweet relationships with your client base"
What do you like best about Sugar Market? The thing I like the most about the sugar market is that this application supports or provides collaboration between seller-provider relationship management, with different types of reporting mechanisms. What do you dislike about Sugar Market? The only drawback is that there's a lot that this tool offers; therefore, extensive training and application knowledge is required to utilize this tool at maximum capacity. Recommendations to others ...
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