Subsplash Reviews in June 2026: User Ratings, Pros & Cons

Fantastic customer service

Your customer service is fantastic and helpful - especially when we don't always know the questions we should be asking, in order to make the most of our Subsplash account!

Subsplash is first in class!

Subsplash is first in class! The platform and support service at Subsplash is simply the best! They are always making fine-tuned adjustments to the platform, have an amazing New Update feature right in the dashboard that they stay active in, and anytime I need to I can reach out for a strategy call. I feel like Subsplash is like a part of our church team.

A Good Experience

A Good Experience I've never had a problem with SubSplash. Everything has always gone very smoothly. I have no complaints.

We have been with Subsplash for a year

We have been with Subsplash for a little over a year. I can honestly say that from our first interaction until now, Subsplash has been an excellent organization to partner with.

Subsplash is incredibly user friendly

Subsplash is incredibly user friendly. Even someone, like me, with no previous experience, can quickly navigate and learn the ins and outs of building and maintaining content for their app. My only wish is that we had chosen Subsplash earlier.

Always friendly and helpful

Always friendly and helpful. Always responds promptly.

Buyer Beware

Very disappointed in the ability of our app. At this point, everything is just a redirect to our website. Customer service is severely lacking as you have to schedule a meeting to talk to anyone and they are generally 2 weeks out. The cancellation process is awful. You have to schedule a meeting for another sales pitch, and pay 3 months of service is you aren't within a month of your annual renewal.

Subsplash neglects its duties

Subsplash neglects its duties. The company takes no responsibility for mistakes on its system. There is no IT team support, and it placed my credit in flux. I never authorized recurring gifts. Yet an email notification indicated a large amount would be taken out of my bank account at the end of the same month another large gift had been given. I checked my account to see what I can do, hoping I could cancel. The system showed I have no recurring gifts. I’ve attempted to message, to contact, ...

Subsplash is just about the worst…

Subsplash is just about the worst church-related company out there. Our church signed up for their app a month before I came on board. After I started we decided that the $119 a month they were charging was outrageous so I decided to cancel our subscription with them. After 6+ emails they finally responded and set up a mandatory "cancellation meeting". No, you can't just cancel your account you have to have a full-on meeting with them about ti first so they can try to force their way to ...

Subsplash is awesome

The best company to work with for our church app. They've made online giving easy to manage, and just recently called to tell us about some upgrades that will save us money on live streaming! You can tell this service is a ministry for them.