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Stonly - New SaaS Software

Stonly Reviews in May 2025: User Ratings, Pros & Cons

Streamline customer success with interactive guided support.

4.8

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Starts from $29/Month when Billed Yearly, also offers free forever plan

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Stonly Reviews & Ratings

4.8

Excellent

Based on 11 ratings & 118 reviews

Rating Distribution

Excellent

(110)

Very Good

(7)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 81-90 out of 118

AU

Anonymous User

08/17/22

5 out of 5

"a great way to create a knowledge database"

What do you like best about Stonly? I love being able to create steps for the guides. I love being able to easily edit and create guides and documentation What do you dislike about Stonly?

AU

Anonymous User

08/17/22

5 out of 5

"great tool for a growing user base!"

What do you like best about Stonly? Our team loves the ease of using the platform to build guides and how simple it is for our users to access with a custom URL + our org is growing and stonly is scaling with us at an affordable price. We are even able to integrate the guides into our LMS, which has improved users using self-serve tools.

AU

Anonymous User

08/17/22

4.5 out of 5

"Awesome Guidance Tool"

What do you like best about Stonly? What I love most about Stonly is how easy it is to create sequences that you want a customer to walk through What do you dislike about Stonly?

AU

Anonymous User

08/17/22

4.5 out of 5

"Awesome Guidance Tool"

What do you like best about Stonly? What I love most about Stonly is how easy it is to create sequences that you want a customer to walk through What do you dislike about Stonly?

AU

Anonymous User

08/16/22

5 out of 5

"Easy to use with great support"

What do you like best about Stonly? The UI is easy to understand and I was able to test all of the features using their plugin without affecting our live site or needing our tech team to install anything until we were ready.

LJ

Lucas J

08/12/22

5 out of 5

"An excellent software to manage both onboarding and knowledge base for customers' users"

What do you like best about Stonly? The user experience of Stonly is simple, smooth, clear and efficient. It's really easy to understand how their software work and how it can help companies to develop their activities. Also, they are always available to help whenever we're lost. Thank you Stonly team, keep up the good work!

KU

Kira U

08/09/22

5 out of 5

"Could not be happier!"

What do you like best about Stonly? Despite being a very demanding customer with many legal and technical requirements, Stonly made sure to go way beyond our expectations to help us get started. I have highly appreciated every single person I have come in touch with at Stonly and I feel very comfortable as a customer with their quick customer service, their terrific help center (of course) and lovely CSMs. We could not be happier with our experience and I would gladly recommend anyone to ...

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AU

Anonymous User

08/09/22

4.5 out of 5

"Just everything you need to improve in-app experience, with one single tool - Stonly."

What do you like best about Stonly? Very straightforward and super complete. Have had access to competitors and not only the competitors are 4 times the price, but their perceived quality is below expectations

AU

Anonymous User

08/09/22

4.5 out of 5

"Just everything you need to improve in-app experience, with one single tool - Stonly."

What do you like best about Stonly? Very straightforward and super complete. Have had access to competitors and not only the competitors are 4 times the price, but their perceived quality is below expectations

TB

Tudor B

08/08/22

5 out of 5

"The best in their class"

What do you like best about Stonly? Diverse options, incredible user friendly UI. They have a lot of features to use even on a free plan. What do you dislike about Stonly?