Stonly Reviews in April 2025: User Ratings, Pros & Cons

"All-in one from knowledge to product marketing"

What do you like best about Stonly? We started to use Stonly to help us sharing knowledge internally for over 1,500 employees and partners to manage a very time sensitive operation.

"A complete platform to guide clients"

What do you like best about Stonly? We have started by integrating Stonly interactive guides in our help center and then we have transferred all our knowledge content to Stonly. The quality of the experience for our clients is a lot better as they can choose their path at any step and only see the relevant content. We are also using it internally to pre-qualify requests from our Sales team to CS team and pre-fill information in Zendesk. This saves us a lot of time. Stonly platform is really ...

"A complete platform to guide clients"

What do you like best about Stonly? We have started by integrating Stonly interactive guides in our help center and then we have transferred all our knowledge content to Stonly. The quality of the experience for our clients is a lot better as they can choose their path at any step and only see the relevant content. We are also using it internally to pre-qualify requests from our Sales team to CS team and pre-fill information in Zendesk. This saves us a lot of time. Stonly platform is really ...

"All-in-one onboarding!"

What do you like best about Stonly? I was using a variety of tools prior to Stonly, and I still wasn't able to achieve the functionality that I needed to successfully onboard new users to my web application. My team spent so much time building out a quality knowledge base in Intercom, but no one used it. Now, Stonly automatically displays contextualized articles that make for a seamless onboarding experience. We get a much lower volume of tech support requests, and our NPS score has ...

"All-in-one onboarding!"

What do you like best about Stonly? I was using a variety of tools prior to Stonly, and I still wasn't able to achieve the functionality that I needed to successfully onboard new users to my web application. My team spent so much time building out a quality knowledge base in Intercom, but no one used it. Now, Stonly automatically displays contextualized articles that make for a seamless onboarding experience. We get a much lower volume of tech support requests, and our NPS score has ...

"Decent help features"

What do you like best about Stonly? I like the variety of implementation options What do you dislike about Stonly?

"Great alternative to chatbot and Self Service learner"

What do you like best about Stonly? Ease of use to create or update any multilingual guides What do you dislike about Stonly?

"Great alternative to chatbot and Self Service learner"

What do you like best about Stonly? Ease of use to create or update any multilingual guides What do you dislike about Stonly?