9.8
Spot Score
Stay informed and connected during outages.
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Statuspage has received positive reviews highlighting its ease of use, customizable features, and ability to keep clients informed during outages. Users appreciate its polished layout, instant incident alerts, and seamless integration with tools like Slack. The platform's user-friendly interface and quick access to critical system updates are seen as major ...Read more
Easy to set up and use, with a user-friendly interface that allows for quick updates.
Provides transparency and keeps customers informed about system status during outages and maintenance.
Efficient in communicating with stakeholders and customers, reducing support calls and improving response time.
Offers customizable alerts and notifications tailored to specific needs, enhancing communication.
Pricing can be expensive, especially for smaller projects, impacting affordability.
Limited customization options, particularly at lower subscription levels, may restrict full control over page design.
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Showing 11-19 out of 19
BB
Brent B
01/22/19
Great tool for app developers
What do you like best? Provides a quick high-level view of our app's health. Plus our users love to know what's happening What do you dislike? Its overly simplistic - could use some more metrics with regard to usage and/or events Recommendations to others considering the product: Take the time to setup the tool properly What problems are you solving with the product? What benefits have you realized? Keeping our users informed about the status of our app - its been good to ...
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DS
David S
01/22/19
Notifications mitigate spam
What do you like best? Statuspage.io provides a wonderful resource for quick reference if your systems are up and running, and if implemented correctly you can let others know when things are down so that they don't spam your customer service people. What do you dislike? Statuspage.io is limited in its number of products it integrates with. It works wonderfully with the products it does integrate with, but due to its smaller number of integration, you might have to switch or add ...
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SG
Stephen G
01/17/19
Great Status Page for Comfortably Communicating Incidents
What do you like best? The user interface is very friendly for administrators and consumers/customers. The uptime has been create, customers seem comfortable with the service (seeing it as a sign of maturity). The company has a solid reputation which gives credibility to companies using it What do you dislike? Pricing is very expensive and high for the services offered. Particularly, since it's subscriber based pricing, costs grow as the business grows. While it makes business sense ...
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ZM
Zane M
11/21/18
Extreamly customizable and flexible
What do you like best? Great and clean interface. Allows for issues to cascade to different items tracked. For example a down endpoint can trigger different levels of outage across the tracking. It was very freeform and sufficient to for our needs. What do you dislike? Some pieces were not clear. For example we ended up with more issue templates than I would of liked. What problems are you solving with the product? What benefits have you realized? We use it expose our latency ...
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DK
DJ K
10/31/18
great for use case
What do you like best? public and internal updates from a single pane - we use internally with slack and external in browsers and outlook What do you dislike? not too much to dislike - works well for use case which is getting info out about status of app whenever something is altered Recommendations to others considering the product: If you are a SaaS this is vital to communication to your customers What problems are you solving with the product? What benefits have you ...
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UI
User in Information Technology and Services
10/27/18
Does exactly what the name says
What do you like best? Statuspage helps us a lot with just making sure our customers are informed on what the heck is going on if there's an outage, slowdown, or just some issue in general. We really like the transparency overall, especially when we're trying to fix the actual problem that may be going on that's keeping us down or slow. What do you dislike? The feature set isn't too great. We'd like a lot more, particularly the stuff we end up getting from PagerDuty for example. Just ...
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ES
Executive Sponsor in Information Technology and Services
07/14/18
Easy to use and our customers love it
What do you like best? I love being able to direct our customers to one central place for critical system downtime and maintenance alerts. What do you dislike? There is really nothing I dislike. I think the company should continue to solicit customer feedback and integrate the ideas that make the most strategic sense for this long term vision. What problems are you solving with the product? What benefits have you realized? We solved the issue with alerting our customers of ...
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KN
Katie N
06/01/18
Easy to use, there when we need it
What do you like best? 1. Super easy to use - anyone on my team can step in and update the page in an emergency without any special training. It was also very easy to set up and configure when we started with the product. 2. Really good support. I recently complained about a product change that I didn't become aware of until the middle of an outage (which was very stressful!) and the rep responding gave a detailed, sympathetic, thoughtful response that totally turned me around! What ...
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AI
Administrator in Telecommunications
04/25/18
Best Company Status Page
What do you like best? I personally use this for my companies Uptime and it's 100% amazing I've never had any issues with their services really a dumby could figure it out! What do you dislike? Nothing it's super awesome and it was a great product when we used it. Recommendations to others considering the product: yes and no What problems are you solving with the product? What benefits have you realized? with this we are able to show our up time in real time to our customers
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].