Squadcast Reviews in June 2026: User Ratings, Pros & Cons

Good for adopting SRE

What do you like best? Alerting and incident management on Squadcast is unlike anything else on the market. From paging to resolving everything works in a seamless flow with very little management interventions. During analytics we are able to see a drill-down of the performance by team or individual, or even get customized reports. Others seem to be charging a lot for really good analytics in comparison. We start a lot of the weekly meetings with many of the reports we get from Squadcast. ...

Great app for SREs

What do you like best? Real-time dashboards are a big plus, everything gets updated on web instantly. The same quick and snappy feel is continued throughout other features of the application. It’s super easy to switch Slack channels which are synced for the alerts, depending on noise levels and context. Features like alert forwarding are useful for temporary rerouting of critical alert information. Overall, a very intuitive and easy-to-use product. What do you dislike? There are some ...

IT Operations Simplified

What do you like best? I like the dashboard the most. It has a very clean layout and is realtime. The on-call schedules capability is also great. It was easy to onboard the rest of the team onto Squadcast. The tool just works and does its job really well. What do you dislike? Would be great if we could configure the escalation policies from the mobile app. What problems are you solving with the product? What benefits have you realized? Squadcast is solving our problem of ...

Reducing alert fatigue from day 1

What do you like best? Simple UI/UX and brilliant features to eliminate unwanted alerts. The alert suppression and maintenance mode in particular are the best. They are a smart way to filter the critical alerts from the noisy ones. Engineers could configure them easily and we started noticing the impact from the very first day. We are not wasting any time on useless alerts like the ones that get generated when we run scheduled maintenance on the system. What do you dislike? There ...

Good for adopting SRE

What do you like best? Alerting and incident management on Squadcast is unlike anything else on the market. From paging to resolving everything works in a seamless flow with very little management interventions. During analytics we are able to see a drill-down of the performance by team or individual, or even get customized reports. Others seem to be charging a lot for really good analytics in comparison. We start a lot of the weekly meetings with many of the reports we get from ...

Using Squadcast to take right actions collectively and fixing issues in time

What do you like best? Collaboration on Squadcast is awesome. It has useful features like incident timelines and virtual war rooms to get more operational transparency in order to handle incidents as a team. The team has taken advantage of this to tightly scope critical incident response activity to Squadcast, to clearly identify the causal flow of activity during incidents much better. What do you dislike? No major complaints so far and it just works. What business problems are you ...

Highly reliable system to aggregate monitoring of critical alarms

What do you like best? It's reliable. Support is great. Product is scalable, flexible and easily configurable. Very good integrations with tools like Prometheus, Zabbix, Cloudwatch which we use. What do you dislike? The UI in the older version was quite lagging. This was unpleasent to use. However, it got resolved a few weeks ago. So, no major complaints. Recommendations to others considering the product Evaluate your use cases in the free trial, they have great support & fast turnaround ...

No more messy operations headaches

What do you like best? Incident timeline shows the complete picture of the incidents and response. We can quickly identify the source of an alert, review the alert information, see who has acknowledged and responded. Actions can be taken in coordination with the responsible team members or “Squads” on the incident specific dashboard. This has helped us in keeping the whole team on the same page regarding various incidents and streamline our operations. What do you dislike? The Squadcast ...

Peace of mind with precise and actionable alerting

What do you like best? Squadcast has been a perfect alerting and incident management solution for us. It has everything we needed - ability to suppress unwanted alerts so that we focus only on critical ones, no-frills integrations with New Relic and Slack, and pricing that's within our budget. Integrations with other cloud tools was easy, but it took us a week to migrate some of our internal tooling and scripts using their API. We saw a significant improvement in the quality of alerts, ...

Centralized incident management on one platform!

What do you like best? We mainly used the app to get all our alerting in one platform and managed to actually get the right people to receive the alerts. We, as a team, managed to resolve incidents quicker with the complete visibility on the incident status. What do you dislike? We are yet to have a negative experience. We have received immediate support from their team for any kind of issues we had. And we didn't have many. Recommendations to others considering the product We were ...