Sprout Social Reviews in June 2026: User Ratings, Pros & Cons

"Very easy to use and streamlined platform."

What do you like best about Sprout Social? Easy interface and performance metrics at your fingertips. Several options for looking at content progress. What do you dislike about Sprout Social?

I've been trying to cancel my account…

I've been trying to cancel my account for 2 weeks. You can't get intouch with your rep (which you need to do to cancel). I've been trying every couple of days and finally got a single response from my rep and now im still waiting for a reply to cancel my account. Customer service said they charge you when it goes into the next month (which they did) and refund you when the rep cancels your account. It's a JOKE!!

I've been trying to cancel my account…

I've been trying to cancel my account for 2 weeks. You can't get intouch with your rep (which you need to do to cancel). I've been trying every couple of days and finally got a single response from my rep and now im still waiting for a reply to cancel my account. Customer service said they charge you when it goes into the next month (which they did) and refund you when the rep cancels your account. It's a JOKE!!

"my experience with Sprout has been great as it is an easy tool to reply to users."

What do you like best about Sprout Social? It is a powerful tool to reach out and reply to users as you can organize the type of messages that you get without having to scroll down through comments and messages that do not require attention.

"Great software!"

What do you like best about Sprout Social? Comprehensive service with scheduling, tagging, reporting, and more. Fulfills all of our major social media needs. The administrative permissions and Groups are also very thorough, particularly for the Approval Workflow process. The Optimal Times feature for scheduling is my favorite and I love that it's customized for each of the different social media platform types.

"Great Tool for Managing Social Media Accounts"

What do you like best about Sprout Social? being able to blast out social media posts to different platforms from one website the draft to approval to post pipeline

"Good scheduling tool, with useful analytics and content management features"

What do you like best about Sprout Social? Being able to schedule and manage content What do you dislike about Sprout Social?

"Simple. Easy. Impactful."

What do you like best about Sprout Social? The most helpful thing about Sprout Social is seeing all your scheduled posts in one place. That, along with the real-time analytics are such a game-changer!

"Why We Switched from Sprout Social to SocialPilot"

What do you like best about Sprout Social? The listening tool in the Sprout Social solution is one of the better ones in any social marketing solution. The engagement and analytics are on par with the other major players in this space. It is easy to set up and use. THe time to learn the platform is minimal.

"Good program"

What do you like best about Sprout Social? Being able to schedule reels. When not using in-app sounds, being able to schedule reels is very helpful What do you dislike about Sprout Social?