Sprout Social Reviews in June 2026: User Ratings, Pros & Cons

"Good service but needs improvement"

What do you like best about Sprout Social? I love that the service is well-organized and easy to navigate. I can manage multiple accounts from one place, and it's convenient to see which team member sent which tweet. The "sent messages" feature includes so much valuable information about engagement stats, which I appreciate.

"Glitch platform with over-worked support team "

What do you like best about Sprout Social? The best feature of Sprout is the calendar view of scheduling posts. It makes it easy to see what is scheduled on what day and time.

"Sprout is pretty good"

What do you like best about Sprout Social? I like the capabilities of Sprout, the fact that they are always adding new features, and the customer service is incredible - I email them all the time.

"Convenient way to pre-schedule across multiple accounts"

What do you like best about Sprout Social? As a marketing and PR professional, organic social can be one of the more tedious parts of the job. Sprout makes it easier to manage and review reports across each of my 5 clients' accounts. I also appreciate the automated queue option, which tracks when our followers are most active, and distributes queued posts accordingly. It also has a great free reporting feature which I've found to be more reliable and interactive than paid platforms. Another ...

"Good tool for social analytics"

What do you like best about Sprout Social? I really like the easy to understand reporting that is provided for the main social platforms (Twitter, Instagram & Facebook).

"Sprout Helps Agency Efficiency"

What do you like best about Sprout Social? Sprout Social is intuitive to use and easy to navigate, allowing my agency to collaborate quickly and in real time, which helps us resource plan with accuracy while navigating social needs from multiple clients simultaneously. The approval workflows are also incredibly helpful, and allows us customize the approval process for each client's preferences.Sprout customer service has also been absolutely fantastic - the chat function is efficient and ...

"resourceful and easy understandable"

What do you like best about Sprout Social? being able to create content for different platform in one easy website What do you dislike about Sprout Social?

"Daily Grind "

What do you like best about Sprout Social? It's relatively easy to use in terms of posting content to the correct channel. What do you dislike about Sprout Social?

"Overall helpful, some room for improvement"

What do you like best about Sprout Social? The messaging is by far the most helpful piece of Sprout for my purposes. Being able to track, reply, etc. from one page instead of four separate social accounts is a huge time saver.

"Long time user. First time survey answerer"

What do you like best about Sprout Social? I like being able to manage multiple Twitter accounts with images. I love the feedback we get and it helps with deciding when I should post. It's very intuitive and easy to manage. I also really like the new feature where you can see how the Tweet will look on the right side of the screen.