Springboard Retail Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Heartland Retail

"Heartland Retail and lack of basic functionality for business use."

What do you like best about Heartland Retail? I can't really find anything that is in any way an improvement on other products What do you dislike about Heartland Retail?

"Buyer Beware"

What do you like best about Heartland Retail? It used to be a good system til Soringboard sold to Heartland. Now, support is severely poor and the system crashes daily. What do you dislike about Heartland Retail?

"Heartland Retail - easiest system to use!"

What do you like best about Heartland Retail? Heartland Retail makes it extremely easy to check customers out. It is so quick and fast to scan an item and then have a customer pay. You can also easily see the sales from the day, month or past few months extremely easily.

"Heartland payments"

What do you like best about Heartland Retail? the flexibility of platforms and mobile payment acceptance What do you dislike about Heartland Retail?

"Poor Customer Service and Subpar Product"

What do you like best about Heartland Retail? We were sold on leaving Retail Pro so we could integrate our inventory with our web platform. After moving over we have had nothing but problems. We all miss Retail Pro.

"Not a mature POS system, many issues in software and security"

What do you like best about Heartland Retail? Heartland does offer some nice features. I like how it searches for customer and item records along with the open API. Think the ability to run on an iPad or tablet is nice as well.

"Easy to use and does what I want it to."

What do you like best? That I can have multiple vendors for one sku. In the book world ordering one title from various sources is very common and this allows me to do just that.

"Enjoyable User Experience"

What do you like best? I like that it rarely has issues with crashing or freezing that that it is easy to search things within the system

"Learning and getting up to speed on Springboard was quick and easy. Very intuitive. "

What do you like best about Heartland Retail? Ease of use. Can see what we are going to receive. Receiving large shipments from the warehouse more efficient. It is easy to let the warehouse know that we have received everything or that there was a discrepancy. Also, it is good that we can assign line items to different sales people. It is good to be able to create a ticket and save it when a customer wants to return another time or day.

"Learning and getting up to speed on Springboard was quick and easy. Very intuitive. "

What do you like best? Ease of use. Can see what we are going to receive. Receiving large shipments from the warehouse more efficient. It is easy to let the warehouse know that we have received everything or that there was a discrepancy. Also, it is good that we can assign line items to different sales people. It is good to be able to create a ticket and save it when a customer wants to return another time or day.