9.1
Spot Score
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SpotOn offers custom pricing plan
SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more
Responsive customer service, making an effort to help users with issues.
Some users find the terminal setup to be easy and pre-configured with correct information.
Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.
Some users appreciate the training provided, finding it thorough and practical.
High fees and unexpected charges, including terminal costs and transaction percentages.
Lack of transparency and communication, leading to surprises and difficulties in understanding billing.
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Showing 151-160 out of 193
PT
Park Taxes & Services
11/15/21
TODO ESTA RIGH ON TIME
TODO ESTA RIGH ON TIME, GRACIAS
JK
JJ Knapps Tavern
11/15/21
Great quick customers service.
Great quick customers service.
MR
Mountain Road Deli & Spirits
11/15/21
Spot on is a great company with good…
Spot on is a great company with good knowledgeable employees.specifically Mr.James Clark and sales person Jennifer Naylor. I will not hesitate to give five stars for excellent service.keep up with good work .we are happy with the company.
AB
Auto Body Shop
11/15/21
Spot on has great prices and way less…
Spot on has great prices and way less fees than other companies has done a great job for our company.
JS
Jreck Subs Cicero
11/15/21
They are very helpful when you have an…
They are very helpful when you have an issue. They are on top of it when you need to have pricing changed or items added to the pos. I have worked with couple of other pos, like the reports that spoton offers. They are very useful.
FP
Fire Pit BBQ
11/15/21
Great customer service and very…
Great customer service and very responsive
GB
German Bratwurst Food Truck
11/15/21
really spoton very good with our food…
really spoton very good with our food truck smile
MC
Mi Corazon Mexican Restaurant
11/15/21
Payment processing is still has…
Payment processing is still has glitchesSpecial the customer facing one when selecting apply payment it freezes and you have to restart the payment process on about 90% of the transactions
CN
Coney N More
11/15/21
The software needs to be consistently…
The software needs to be consistently working. It is often failed when charging and make double charges unknowingly.
GK
Glass Kingdom, LLC
11/15/21
Platform is not helpful
Platform is not helpful at all. When we need to find transaction details it doesn't help.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
