9.1
Spot Score
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SpotOn offers custom pricing plan
SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more
Responsive customer service, making an effort to help users with issues.
Some users find the terminal setup to be easy and pre-configured with correct information.
Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.
Some users appreciate the training provided, finding it thorough and practical.
High fees and unexpected charges, including terminal costs and transaction percentages.
Lack of transparency and communication, leading to surprises and difficulties in understanding billing.
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Showing 141-150 out of 193
PF
PC Frozen Treats
11/16/21
I needed to get daily gross sales for…
I needed to get daily gross sales for this past year. I tried using my MacBook and iPad, both at home and at work. Each report took at a minimum one full minute. If it took longer than that, I received an error message, or a message stating that there were no sales for that day, and I had to start all over. Neither of the two tech support people were able to help. The third person had me switch to Poynt dashboard, but that generated sales including tips and tax, which is not what I needed. ...
Read more
EL
El Lucero
11/16/21
Too expensive over charge
Too expensive over charge
PF
PC Frozen Treats
11/16/21
I needed to get daily gross sales for…
I needed to get daily gross sales for this past year. I tried using my MacBook and iPad, both at home and at work. Each report took at a minimum one full minute. If it took longer than that, I received an error message, or a message stating that there were no sales for that day, and I had to start all over. Neither of the two tech support people were able to help. The third person had me switch to Poynt dashboard, but that generated sales including tips and tax, which is not what I needed. ...
Read more
EL
El Lucero
11/16/21
Too expensive over charge
Too expensive over charge
EP
Ela Perfumes
11/15/21
Excelentes productos
Excelentes productos
MR
Mountain Road Deli & Spirits
11/15/21
Spot on is a great company with good…
Spot on is a great company with good knowledgeable employees.specifically Mr.James Clark and sales person Jennifer Naylor. I will not hesitate to give five stars for excellent service.keep up with good work .we are happy with the company.
MS
Main Street Billards
11/15/21
Greatest Software ever
Spot on is the best POS system i have ever used. It’s simple and powerful in every way. I cannot imagine not using it after having it. It’s simple and has never went down or glitched in any way. There is no system close !!!
MS
My Star Massage
11/15/21
Good customer support
Good customer support
DT
Dirty T Automotive
11/15/21
Great service and great partners to us.
Great service and great partners to us.
FM
Fish Mania
11/15/21
My sales rep is amazing!
My sales rep is amazing!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
