8.5
Spot Score
Stay connected to events, anywhere, anytime.
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Starts from $24,000
SpotMe is a powerful platform that stands out for its user-friendly interface and exceptional customer service. Users appreciate its seamless ease of use, customizable features, and the ability to drive participant engagement effectively. The platform offers a streamlined experience for event organizers, with quick and helpful support available throughout. ...Read more
Seamless ease of use with a clean interface, offering a user-friendly experience.
Exceptional customer service with responsive and knowledgeable support team.
Flexible build options that allow for personalization and engagement opportunities.
Intuitive platform with built-in sections for participant engagement.
Technology may not always be reliable onsite, leading to outages and unanticipated updates.
Limited ability to make changes on certain pages, such as registration pages.
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Showing 81-90 out of 131
AI
Administrator in Financial Services
07/09/18
Superb Support from Monica Ganeva and Silvia Triverio
What do you like best? SpotMe has great products but the products aren’t any good if they don’t have great technical support folks for us to work with. In particular, Monica has been instrumental for helping me to learn how to configure the platform for my organisation’s use. I should also mention that she has been very timely in her response and accurate in interpreting my questions. What do you dislike? I cannot qualify this as a ‘delike’ as it pertains more to my needs than what ...
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CI
Consultant in Events Services
07/09/18
great event app
What do you like best? It has a nice interface, and the structure of the app makes intuitive sense to non-digital natives. The SpotMe program team is also great to work with. What do you dislike? Newsfeed could be more interactive, using video, etc. What problems are you solving with the product? What benefits have you realized? Provides a digital solution for our events, so that we dont need to print schedules/speaker bios/etc.
CI
Consultant in Automotive
07/09/18
Always great support. People sometimes too busy and too many tasks at the same time.
What do you like best? The Service of SpotMe is really great. People really want to solve your issue. What do you dislike? Availability of people. Sometimes they are to busy or on an event when yiou would need an adhoc solution in your preparation. What problems are you solving with the product? What benefits have you realized? SpotMe makes our Events greater
AI
Administrator in Events Services
07/09/18
Great app for events
What do you like best? The usability, it's easy and straight forward to use it. Can use it to track performance and understand the metrics. What do you dislike? It's a bit challenging to get everyone to setup the app, sometimes getting them to use their email doesn't work then we have to give out the access code. Maybe it would be better to provide them with the access code at the start. Also, uploading documents takes quite a while as well. What problems are you solving with ...
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AI
Administrator in Automotive
07/06/18
Very good customer service
What do you like best? the crowd of spotme is very friendly and customer-focused. They will enable everything for your support and satisfaction. Their Responses are very quickly. What do you dislike? Some of the Options in backstage (the backend) aren't very user-friendly at first. So you have to keep yourself busy with it. (aditionally to your daily routine work). What problems are you solving with the product? What benefits have you realized? We use the SpotMe App for our ...
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AI
Agency in Public Relations and Communications
07/05/18
State-of-the-art features, off-the-charts customer service
What do you like best? The app was fully customized with the event layout and features and functionalities were added, hidden and removed even during the event, according to their relevance in every moment of the event. What do you dislike? There was just a very tiny detail that looked impossible to obtain, but they found a workaround. What problems are you solving with the product? What benefits have you realized? SpotMe was used in a (very) high level international event. ...
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ID
Irma D
07/05/18
Professional provider
What do you like best? Multiple interactive tools, professionalism and flexibility of the staff and App coordinator who managed to accommodate also very last requests. What do you dislike? I would have preferred to have an App icon with the logo of my client What problems are you solving with the product? What benefits have you realized? Conference documents always at hand and in digital format. Analysis of the participants interests Interactions through voting systems
SK
Samantha K
07/04/18
Fantastic customer service with great innovative ideas!
What do you like best? I was very impressed with the initial briefing process in terms of what SpotMe could do for us. They were quick to align an account person to us who was very proactive, engaging and great at challenging us in our objectives and able to provide the best solutions for our needs. Nothing was too much trouble and uploading a lot of our App content upfront really helped us to meet our deadlines and take the pressure off what we needed to deliver. Our account project ...
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AI
Administrator in Automotive
07/04/18
backend admin Daimler Event App
What do you like best? To create and design displays for our test drives What do you dislike? The implementation of floor maps. It is not user friendly. What problems are you solving with the product? What benefits have you realized? Evaluation of test drives
AI
Administrator in Automotive
07/04/18
Great innovative product which solves the customer needs
What do you like best? good collaboration, nice product, great support What do you dislike? sometimes missunderstanding in the communication. sometimes the Feedback and devolpement is not quickly enough addapted by spot me Recommendations to others considering the product: Overall a great innovative product What problems are you solving with the product? What benefits have you realized? Event Organisation
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].