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8.0

Spot Score

Splunk On-Call - Incident Management Software

Splunk On-Call Reviews in June 2026: User Ratings, Pros & Cons

Simplify incident management and prevent service disruptions.

4.6

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Splunk On-Call Reviews & Ratings

4.6

Excellent

Based on 90 ratings & 49 reviews

Rating Distribution

Excellent

(36)

Very Good

(12)

Good

(0)

Poor

(0)

Terible

(1)

Spotsaas Editor’s POV

VictorOps is a powerful and reliable incident management tool that has garnered positive feedback from users over the past 12 months. Users appreciate its flexibility and configurability, which greatly enhance incident management processes. The mobile application integration allows for quick response and real-time alerting, making it a best-in-class on-call tool. ...Read more

Splunk On-Call pros and cons

  • Enhanced incident management process with flexibility and configurability.

  • Quick alerting and incident review mechanism empowering DevOps and support teams.

  • Mobile application integration for responding anywhere.

  • Accurate alerts, timely responses, and customizable alert setups.

  • Intimidating richness of features and customizations, may be complex for newcomers without support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 41-49 out of 49

AU

Anonymous User

07/29/16

4.5 out of 5

"The Way On-Call alerting should be"

What do you like best about Splunk On-Call? Hands down my favorite aspect of Victorops, besides the fact that it integrates with nearly every monitoring tool on earth, is the Ack Back feature. With our previous on-call tool, alerts would be routed to the on-call sysadmin and there was no way knowing if it was a single flap or a critical issue until we actually dug in and investigated.

JS

J. Steven Y

07/27/16

5 out of 5

"Finally a Tool that gets it!"

What do you like best about Splunk On-Call? The fact that I can combine escalation/rotation schedules directly into a tool with consolidated monitoring was exciting. The added bonus of being able to route between various escalation points and direct communications for incidents is simply mind-blolwing.

JS

J. Steven Y

07/27/16

5 out of 5

"Finally a Tool that gets it!"

What do you like best about Splunk On-Call? The fact that I can combine escalation/rotation schedules directly into a tool with consolidated monitoring was exciting. The added bonus of being able to route between various escalation points and direct communications for incidents is simply mind-blolwing.

DS

Dan S

07/07/16

4.5 out of 5

"VictorOps for on-call page out "

What do you like best about Splunk On-Call? Easy post-mortems and reporting. Design is based on all incidents being actionable (no bad practices such as snoozing alerts by engineers). Good integrations with third parties. Highly responsive customer support. Ability to re-route an alert within app to another team or team member. Good escalation policies and page out policies that allow each user [engineer] to craft their own mechanisms and policy for getting contacted. Ability to ...

Read more

AU

Anonymous User

06/30/16

4 out of 5

"VictorOps Review"

What do you like best about Splunk On-Call? Flexibility of product, continuous releasing of new features and improvement of existing UI. What do you dislike about Splunk On-Call?

CL

Chad L

06/03/16

4.5 out of 5

"An alert funnel"

What do you like best about Splunk On-Call? VictorOps has given us a place to send all alerts. Continuous integration, infrastructure monitoring, Zendesk, etc. That means that we spend less time configuring alerts in multiple different applications and instead configure them once in VictorOps. It also means not having to alert 20 different people, only the on-call user will know (if we choose so) the alert is happening and this has fixed the alert fatigue we were experiencing.

LE

Luis E. C

05/25/16

4.5 out of 5

"VictorOps reduces our noise so we can see what really matters"

What do you like best about Splunk On-Call? Alerts sorted by entity Acks

AU

Anonymous User

03/29/16

3.5 out of 5

"Work pretty well 90% of the time, but not always easy to modify. "

What do you like best about Splunk On-Call? Many options for alerting. Scheduling is okay, but has a learning curve. What do you dislike about Splunk On-Call?

SH

Stewart H

03/08/16

3.5 out of 5

"Easy devops monitoring"

What do you like best about Splunk On-Call? My favorite aspect of their system is the ability to highly customize just about everything. We do this via a tool they provide called the transmogrifier which allows you to select fields on incoming data streams and perform actions/transformations on the data. This allows for everything from stopping the alert to adding data to the message. Their call rotation is pretty cool as well; way better than others that I have seen.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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