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8.4

Spot Score

Spiro - CRM Software

Spiro Reviews in May 2025: User Ratings, Pros & Cons

Streamlining customer relationships for optimal success.

4.5

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Spiro Reviews & Ratings

4.5

Very Good

Based on 85 ratings & 64 reviews

Rating Distribution

Excellent

(55)

Very Good

(7)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Spiro stands out as a modern CRM solution designed to make sales and client management not only efficient but intuitive. Its most celebrated features include the AI-driven assistant, which streamlines follow-ups and ensures no leads fall through the cracks. Users consistently praise the platform's simplicity, whether it's automatically logging communications, ...Read more

Spiro pros and cons

  • Streamlines sales processes through automation, reducing manual data entry and administrative tasks with AI-backed features.

  • Highly intuitive interface simplifies usage for both tech-savvy and non-technical users, making it ideal for a wide range of employees and industries.

  • Improves organization and follow-up with helpful reminder functionality, preventing leads or tasks from falling through the cracks.

  • Seamless integration with tools like email systems and other CRMs allows for efficient data management and reduces workflow redundancies.

  • Occasional glitches or software bugs, particularly in reports and filters, hinder optimal functionality for some users.

  • Limited marketplace integrations compared to competitors like Salesforce, though options like Zapier help address gaps.

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Showing 61-64 out of 64

AI

Administrator in Construction

12/13/18

5 out of 5

Great Platform & People

What do you like best? the simple layout of their features, the way they are able to do actions less clicks of the user and more behind the Scenes. What do you dislike? I would have like to see more email sync features and better opportunity filtering on the mobile app. Better outside importing of new opportunities. More available support for items needed. Recommendations to others considering the product: Great people, make sure you keep tabs on the employees that they are ...

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UI

User in Internet

07/13/18

2.5 out of 5

Ok tool, some automation but not a ton

What do you like best? I do like that it automatically creates contacts, updates company info and reduces similar data entry tasks. What do you dislike? It's not as robust from a field or customization standpoint. The AI is good, not great. so there's still a chance an email will fall through the cracks. Without being 99% reliable, not sure the AI is where it needs to be. What problems are you solving with the product? What benefits have you realized? Managing a sales ...

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DF

Diane F

07/18/17

5 out of 5

Most effective and streamlined CRM on the market today!

What do you like best? I've used several CRM tools throughout the years and most are just more work than they are worth. Spiro's Intuitive integrations allow for seamless record keeping in a minimal amount of time which allows me to focus on what really matters - Sales! What do you dislike? The only thing that I would suggest for improvement would be to develop integrations for some of the lead generating databases out there. What problems are you solving with the product? What ...

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UI

User in Events Services

06/06/17

5 out of 5

Great Smart Sales Assistant

What do you like best? Spiro is extremely intuitive and the assistant recommendations are amazing. Actually my favorite feature is the email assistant, where I can just send emails and it can automatically add opportunities or set reminders. What do you dislike? The nature of my business I have to connect with the Flower Market inventory system for my clients and there is no integration. I have to manually enter the names of the flowers for the different seasons. ...

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