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8.4

Spot Score

Spiro - CRM Software

Spiro Reviews in May 2025: User Ratings, Pros & Cons

Streamlining customer relationships for optimal success.

4.5

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Spiro Reviews & Ratings

4.5

Very Good

Based on 85 ratings & 64 reviews

Rating Distribution

Excellent

(55)

Very Good

(7)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Spiro stands out as a modern CRM solution designed to make sales and client management not only efficient but intuitive. Its most celebrated features include the AI-driven assistant, which streamlines follow-ups and ensures no leads fall through the cracks. Users consistently praise the platform's simplicity, whether it's automatically logging communications, ...Read more

Spiro pros and cons

  • Streamlines sales processes through automation, reducing manual data entry and administrative tasks with AI-backed features.

  • Highly intuitive interface simplifies usage for both tech-savvy and non-technical users, making it ideal for a wide range of employees and industries.

  • Improves organization and follow-up with helpful reminder functionality, preventing leads or tasks from falling through the cracks.

  • Seamless integration with tools like email systems and other CRMs allows for efficient data management and reduces workflow redundancies.

  • Occasional glitches or software bugs, particularly in reports and filters, hinder optimal functionality for some users.

  • Limited marketplace integrations compared to competitors like Salesforce, though options like Zapier help address gaps.

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Showing 51-60 out of 64

UI

User in Information Technology and Services

02/04/19

4 out of 5

Amazing CRM functionality, competetive tool for small medium businesses

What do you like best? My work revolves mostly around sales and marketing function, thus this CRM capabilities around Lead management, Opportunity management, marketing automation make process flow easy and in a discipline approach. The one I like the most is the analytics features with in-built templates for dashboards reports and managing email campaign through it. What do you dislike? This is best tool for small businesses, at times you face difficulty in pushing multiple ...

Read more

UI

User in Retail

02/03/19

5 out of 5

Easy CRM software

What do you like best? - Easy to use - Lots of features - Great customer service What do you dislike? - There are a few functions that don't always work like we want them to but customer service usually helps out What problems are you solving with the product? What benefits have you realized? Increasing productivity

UI

User in Hospitality

02/03/19

4.5 out of 5

Increase Sales with Spiro

What do you like best? My job consists of multiple duties and sometimes my sales calls can be put on the back burner so the automatic sales reminders are my saving grace. It truly is a all in one CRM with the email campaigns, lead management, and full marketing integration. What do you dislike? The program can be slow at times which if you are trying to convert leads and track calls, this can take a lot of time. What problems are you solving with the product? What benefits have ...

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IA

Industry Analyst / Tech Writer in Professional Training & Coaching

02/02/19

5 out of 5

CRM + Power of AI? YES PLEASE

What do you like best? One of the hardest things for me is staying on top of followup, with prospects, with deals, with people you haven't even connected with yet. Spiro helps SO MUCH with this. I am not a current user but have experienced it in depth with several sales colleagues who absolutely love it. The second hardest part is data entry and truly getting an idea of your numbers (touches, calls, emails, etc.). This takes care of both! What do you dislike? There's nothing in ...

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UI

User in Consumer Services

02/02/19

5 out of 5

So helpful and efficient for sales management

What do you like best? The program is very user friendly and efficient. What do you dislike? I did not find anything I dislike about the application. What problems are you solving with the product? What benefits have you realized? I’m able to easily organize teams and contacts. Also, helpful for follow up.

UI

User in Consumer Goods

02/02/19

2.5 out of 5

Spiro is a great crm that can do it all

What do you like best? Spiro is great. I used it for the last company I worked for. It's a great tool for sales people and it also.sets reminders.and appointments so no sale is left behind. What do you dislike? The price was a little expensive but the user experience was phenomenal. What problems are you solving with the product? What benefits have you realized? There were inefficiencies in the pipeline that Spiro was able to solve.

SR

Sarah R

02/01/19

5 out of 5

Amazing CRM Tool

What do you like best? I love how easily it is to set up follow up notifications. You can ping spiro to set follow up reminders, to let you know what your current workload is, to let you know what actions other sales people have taken in a specified period of time. Because it uses AI, it is a proactive tool, as much as a reactive tool. What do you dislike? I have not encountered anything that I dislike with this CRM. It has so many helpful features, I am very impressed. What ...

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UI

User in Computer & Network Security

02/01/19

4 out of 5

Best for lead generation and targeting right audience

What do you like best? Its completely user savvy and more filter options are available to drive down the accurate information. Result oriented and provides with all required analytics and reports. Opportunity Management and Pipeline management features are really best. What do you dislike? Data integration is quite slow as compared to its competitors. They should also work on their customer support. Recommendations to others considering the product: Best tool for lead ...

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RT

Riley T

02/01/19

3.5 out of 5

The best sales software

What do you like best? Spiro is a financial adviser that helps our company close new sales with their clients. We can use it to close contracts, and product sales from the labs in our hospital. What do you dislike? Spiro is a very good software that advises new sales ideas and projects for companies. I dont see any problems with it. Recommendations to others considering the product: Spiro is very useful for a large company of many workers. Using this for sales, your ...

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AU

Andre U

01/11/19

5 out of 5

Very Intuitive CRM - Efficient Implementation - Excellent Customer Service

What do you like best? The people behind the software are excellent. I've been through software implementations, and this was the best experience I have ever had. With so much data to organize and update, the Spiro team were diligent from beginning to the point where our team could fluently interact with the platform. The interface is well designed, which again, leads back to the Spiro team knowing what the end user truly needs to lever productivity. What do you dislike? Data ...

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