Spiro Reviews in May 2025: User Ratings, Pros & Cons

We LOVE Spiro CRM!!

What do you like best? Spiro is so smart and so versatile! As a medical device company, we need a CRM that is super easy to use and straightforward for our users, while still maintaining smart capabilities and allowing myself, as the admin of the tool, to create and customize Spiro to fit our exact needs! I love how they are constantly pushing out new enhancements based on user feedback and what their customers really need and I am in awe of all of the amazing features Spiro has to ...

Best CRM on the market today!

What do you like best? The automated and easy use of the website and phone app to automatically get updates after a call and to schedule reminders to follow up or other actions along with the Spiro assistant in the email for doing a plethora of things for me. What do you dislike? Sometimes the assistant doesn't understand what I am asking it to do if the email I'm forwarding to it itsnt in a standard format. Recommendations to others considering the product: Do it! You ...

Excellent CRM for small business

What do you like best? The team at Spiro has always gone above and beyond in assisting us with questions, support, customization, etc. They are very thorough in making sure everything is as we need it and are very quick to respond to a request What do you dislike? I do wish we could assign reminders to others in the office who do not have a Spiro license. Our sales team is small and having all reminders come to me and then me forward on can be a bit timely. Recommendations to ...

A Truly Intelligent CRM

What do you like best? I really like the ease with which I can create contacts and opportunities, just by forwarding a single email to the Spiro Assistant. This feature makes sure that it's easy to add something new when I'm "in the moment", so that I won't forget to follow-up on that opportunity later, after I get busy with something else. What do you dislike? There are a few software bugs related to reviewing lists of opportunities that can sometimes be frustrating. I often ...

Helps To Have AI Coaching

What do you like best? For me, having assistance from Artificial Intelligence to set up Contacts and Companies is a huge time-saver. This is especially true when you're getting leads sent to you in emails. Having a quick way to capture that lead keeps you feeling in control. Used the Reminder function to set up "next step" actions for every contact at every key account, and having the Reminders show up first thing every day keeps you focused on the important follow up, not as likely to ...

Executive Vice President, Sales & Marketing

What do you like best? Spiro Technologies is super easy to master and every sales person actually wants to use it because it makes their job easier and more efficient. The customer support is excellent and they are very easy to work with when customizing the software to your business. Leadership at Spiro is forward thinking and they are constantly asking us how they can make their product better. What do you dislike? It would be nice if the app had the reporting capabilities I have ...

Organizing

What do you like best? Spiro helps to keep all of my leads in one place and not allowing any to fall through the cracks. What do you dislike? I would like to see a calendar view similar to office for reminders, this way i can tell how many reminders i have each day when scheduling. Also if you can click and drag to other days if something comes up this would be helpful. Recommendations to others considering the product: Continue to ask users for new ideas. What problems ...

It seems to be very user friendly once you get used to it.

What do you like best? The reminders that are sent are very helpful What do you dislike? there seem to be glitches pretty often but I am sure that they will be worked out. What problems are you solving with the product? What benefits have you realized? There tend to be glitches with the programming where I can't scroll in certain areas or the screen starts blinking.. but they have been quickly corrected whenever I have expressed my concerns. The main benefit is how it helps ...

It is a great program for our sales reps

What do you like best? It’s ease of use is great and the Spiro team works with you to build what your team needs What do you dislike? Not many things when I do come across something my rep does a great job to help it work for us Recommendations to others considering the product: It is great and easy to use and to keep you organized What problems are you solving with the product? What benefits have you realized? calendar .. type in dates instead of clicking through ...

SPIRO has been easy for our Team to use. The App is great for our folks on the road.

What do you like best? The Customer Service we have received has really been helpful. The turn around time has been exceptional. The custom reports are key as we have many unique "on the fly" requests. What do you dislike? At times it seems too easy to make changes to fields of data. While I appreciate the ease of use and free-form text we do find that some content gets inadvertently changed Recommendations to others considering the product: Look at several products, as we ...