SolarWinds RMM Reviews in June 2026: User Ratings, Pros & Cons

Review of RMM

What do you like best? simplicity, ease of use and the speed at which myu techs can react and respond to client needs What do you dislike? i honestly cant say there is anything i dislike. What problems are you solving with the product? What benefits have you realized? patch management is the main use we have for it. keeping our clients patched is crucial and having an easy platform makes that very simple

Palmetto Care Connections Reveiw

What do you like best? The user interface is very intuitive by comparison to other MSP products i've reviewed. What do you dislike? I wish there were more marketing materials related to the different sectors What problems are you solving with the product? What benefits have you realized? Primarily patch management, backup and Risk Intellegence reporting for HIPAA compliance.

Onboarding

What do you like best? the onboarding team was very easy to work with. The training tools were very easy to use as well. What do you dislike? There were some issues getting the alerts to sync with our psa but after a little bit of help we were able to get it working What problems are you solving with the product? What benefits have you realized? the biggest problem we are solving is cost for the tools. We are also finding we have more flexibility with patching.

Great RMM Product

What do you like best? We have been using the RMM since 2013 and we love that it is a single pane of glass for all of our processes. The Backup, AV, Monitoring and more is all great! What do you dislike? Main thing we have issues with is the removal of agents from then end user. We would like to see a password protected uninstall of the agent and AV What problems are you solving with the product? What benefits have you realized? It has allowed our staff to excel in solving ...

RMM Melhor membro da equipe

What do you like best? O RMM e o maior aliado dos empreendedores de Tecnologia, mantem o ambiente dos clientes atualizados e monitorados 24x7 - Melhor membro do time Witec! What do you dislike? The biggest problem is price in Dollar in Brazil. And the second, the problem to store a history about the computers What problems are you solving with the product? What benefits have you realized? Provide help to maintance the customers protect with last updates

Great capabilities, but scalability is sometimes difficult

What do you like best? The RMM portal has great functionality and features that can be set very granularly. The integration of Take Control and Bitdefender, in particular are fantastic What do you dislike? The granularity of the policies and settings are a double edged sword, however as as they can become very cumbersome if trying to maintain standards for scalability What problems are you solving with the product? What benefits have you realized? My biggest dissatisfaction is ...

Ferramenta excelente

What do you like best? O grande beneficio do RMM e que ele integra diversas solucoes e ferramentas em uma unica central. Isso possibilita o crescimento da empresa de uma forma exponencial. What do you dislike? As telas nao tem a usabilidade que eu gostaria. Sinto que pode melhorar muito nessa parte. Recommendations to others considering the product: Eu realmente gostaria que a UX fosse repensada! What problems are you solving with the product? What benefits have you realized? ...

Solarwinds MSP review for RMM

What do you like best? Ability to see all systems and status if patch management and AV, ability to quickly and easily manage servers and workstations. Remote background has been a key feature that has allowed us to streamline management of workstations and increase efficiency on problem resolution. What do you dislike? Speed / Connection reliability of the dashboard. Dashboard frequently locks up or requires a refresh. What problems are you solving with the product? What benefits ...

Solarwinds has enabled us to greatly minimize on-premise time.

What do you like best? All clients and assets at our fingertips in the dashboard. I love all of the tools available and how they are integrated into one system. The checks allow us to instantly see the general health of the assets. What do you dislike? The biggest downside I've come across has been formatting issues with windows on the dashboard. I also wish the app had some more capability. What problems are you solving with the product? What benefits have you realized? We've ...

One of my favorite tools to use in IT

What do you like best? Ease of use, install, support, etc. It is the most overall useful tool I use. What do you dislike? Online support is not good. They tend to tell me that things are not possible, but then I call the support line and they tell me it is actually possible. I don't like that Autodesk is not supported in patch management. What problems are you solving with the product? What benefits have you realized? The org I work for has been able to take on clients all over ...