SolarWinds RMM Reviews in June 2026: User Ratings, Pros & Cons

Great first RMM tool

What do you like best? I love the remote support, the ease of setting up the different backup solutions, and the central av What do you dislike? Checks that don't clear for no apparent reason, unclear error messages Recommendations to others considering the product Great first tool to really scale with a growing business What business problems are you solving with the product? What benefits have you realized? How to run defrag on every computer at once with a few clicks ;^ How to use ...

IT MSP - Used for 5 years - Keeps Getting Better

What do you like best? The breadth of features in a single point of managment What do you dislike? Mobile managment and integration for 3rd party platforms is weak. Device usage reporting ( like www.activtrak.com would be excellent. What business problems are you solving with the product? What benefits have you realized? Consolidated management of resources and simpler deployment

Decent product but some rough spots

What do you like best? I appreciated the no minimum up front pricing. What do you dislike? Adding a dashboard fee later felt disingenuous. Recommendations to others considering the product Do your due diligence. What business problems are you solving with the product? What benefits have you realized? Monitoring and maintenance of your covered devices was easy to set up.

SolarWinds MSP is affordable and fairly robust tool for managed service providers.

What do you like best? Affordability in a pay-as-you-go format. Well rounded set of tools focused on various aspects of security. What do you dislike? Vulnerability scans often have problems. Some systems seem to always have problems patching. Recommendations to others considering the product Give it an honest chance. Every tool has warts, so continually jumping from one to another in search of the perfect solution only wastes money. This tool will do 90% of what you need. What business ...

Good software solution for remote monitoring and inventory management

What do you like best? Intuitive interface. Easy to navigate and organize clients and clients. Nice easy view of all inventory to compare information and specifications. Great hardware monitoring for servers. What do you dislike? Lack of built-in features to better automate scripts and tasks. Culture of software does not have community sharing scripts and other helpful items. Recommendations to others considering the product Good tool for basic monitoring and automation, but not the best ...

Good product that is constantly improving.

What do you like best? Great UI to centrally manage all desktop and server devices. What do you dislike? I dislike the patching interface as it's slow and clunky. Recommendations to others considering the product LabTech What business problems are you solving with the product? What benefits have you realized? We are realized the potential that a RMM platform has on businesses.

N-Central

What do you like best? Solar-winds & N able Have allowed us to really keep track of our clients, their PCs , Big client contracts, and keep them separate, It allows for a lot of organization in that sense, and also allows us to remote in to systems if we need to do maintenance. We have a lot of residential & commercial clients to keep track of. What do you dislike? We havent had any issues with ncentral at all as of yet. The interface is a little ugly for me, but I am of design ...

NCentral is very helpful.

What do you like best? The direct support tools are great for doing tasks while people are signed in What do you dislike? Don't dislike anything in particular. Recommendations to others considering the product Recent updates have added great direct support options to make supporting customers so much easier and quicker. What business problems are you solving with the product? What benefits have you realized? We do IT support for a number of clients remotely and it allows us to support ...