SolarWinds RMM Reviews in June 2026: User Ratings, Pros & Cons

Has helped me grow by my business

What do you like best? The simplicity of onboarding and standardizing deployed services is great. What do you dislike? The dashboard is s-l-o-w... I could get so much more done in MSP RMM if it just loaded faster. Recommendations to others considering the product Learn the product internally before deploying externally, setup at the top-level in the most "generic" way possible (that will fit the most standrard deployment, be prepared for dashboard slow-downs, patch management is iffy ...

Great tool for managing small business clients

What do you like best? Excellent performance and reliability for handling a service desk for multiple clients. Excellent training tools to get up to speed. What do you dislike? Needs better integration with third party apps and services. For example, many of our clients use the Enterprise level of Office365, but RMM only integrates with the small business versions. What business problems are you solving with the product? What benefits have you realized? Faster response times by being ...

Simple yet powerful

What do you like best? Easy to use and still have powerful tools at your disposal. Being web-based allows me to be onsite and still see what is happening across my entire client base. Most of my clients are medical and having a BAA signed to ensure HIPAA compliance has been a huge plus and even a selling point with some prospects. What do you dislike? The time it takes for scripts or checks to run from when they're activated in the dashboard to actually run on the endpoint takes more time ...

It gets the job done

What do you like best? One interface and simple pricing......... What do you dislike? No marketing or coaching help. Onboarding is very weak. Ongoing account management support is lacking Recommendations to others considering the product na What business problems are you solving with the product? What benefits have you realized? remote monitoring and AV

Automated Managment

What do you like best? Easy to use product that was relatively easy to deploy. Have been able to better manage customers systems without increasing staffing drastically. What do you dislike? Not as powerful as competitors products. What business problems are you solving with the product? What benefits have you realized? Reduced staffing costs and better management of client assets.

good, a like

What do you like best? IT service management platform that helps you grow your business and provide outstanding service that earns you loyal customers. And you can get started in minutes. Comienza a correr en minutos con una plataforma potente y flexible que requiere una configuración mínima What do you dislike? In my opinion it is very good, it is easy to install and configure, it has a good technician. every time it helps, it was easy to communicate. therefore I have no complaints ...

The best monitoring management tool

What do you like best? The like the way it has built. It is user friendly and easy to understand for new IT developers. What do you dislike? sometimes the response is slow but i think its because network issues sometimes What business problems are you solving with the product? What benefits have you realized? We are able to tell our clients that by using this product, they are much more secure and we have their backs in case of problems.

Ease of use and management

What do you like best? Simple install and configure, reporting, single dashboard What do you dislike? Failing checks or services, gfi languard failing...it your product not working What business problems are you solving with the product? What benefits have you realized? Allows techs to quickly get the info needed, take control and address the issues. Doing more with less.

Me and Solarwinds

What do you like best? From day one, N-able demonstrated that their support was superior to Kaseya’s, and their technology – from Autotask integration to monitoring, automation, reporting and antivirus – worked better than any other platform we saw. What do you dislike? There really isn't much to dislike about the feature suite. What business problems are you solving with the product? What benefits have you realized? 95% of remediation is now performed remotely.

A fully functioning RMM tool

What do you like best? The Remote connection software is very good, allowing responsive connections to deal with update alerts. What do you dislike? The complexity of the solution can be daunting. Recommendations to others considering the product You need to put the time into setting up the solution, but probably worth it if you do. What business problems are you solving with the product? What benefits have you realized? The solution is helping me begin the transition from break fix to ...