SolarWinds MSP Anywhere Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

The best Tech remote support tool!

What do you like best? The best feature is the ability to add computers to groups to be able to access at a later date without having to initiate contact with customer. Equally creating remote sessions on the fly with PC and Mac users. The simplicity of the applet is the best out there in my opinion! What do you dislike? Limitation of the number of Technicians per license. Creating a Admin/Tech structure would increase the value of the product and ability to assign tasks to technicians. ...

Excellent Remote Support Utility at GREAT VALUE

What do you like best? Lightweight footprint, robust features, and competitive pricing What do you dislike? Unable to aggregate inventory data and report on it system wide or keep it for historical purposes very easily. Recommendations to others considering the product Definitely put this software into your list of considerations What business problems are you solving with the product? What benefits have you realized? We are resolving Remote Support issues, remote software installations

Good and Bad about Take Control

What do you like best? It has an easy interface. The learning curve is smoothly and fast. The web interface give you a lot of info. You can track technicians and manage a lot of features What do you dislike? The connection with old servers is slow even if you set the settings that Solarwinds recommends What business problems are you solving with the product? What benefits have you realized? I can resolve a lot of problems for me and my clients form my office or home

Very nice control Program for managing supporting computers and users

What do you like best? The program when it is working loads in the background as one of the first things so you can at times see things in the boot up process that might be the key to knowing what is going wrong with the computer. What do you dislike? I have had occasion where it would not work on a computer for no apparent reason. Uninstalling and re-installing does not fix the problem. Recommendations to others considering the product Cost wise it is a wise choice. Feature wise it is ...

Reviewing Solrawinds Take Control an MSP remote help desk and remote desktop platform

What do you like best? I've benn using this for about 3 years now as an MSP. it was originally called Beanywhere and was a very good alternative to certain high priced remote platforms we wont mention here, then it was acquired by SolarWinds which made it part of a bigger stronger company. and the software got some updates and ugraded features which are very much in need in todays MSP Market. The interface is easy on the eyes and quite customizable by the MSP for the end user. it's quite ...

Great so far

What do you like best? So far it has been vastly superior to the original program we used, LogMeIn; it's been much quicker, it has less extraneous stuff that slows everything down and less obtrusive toolbars and commands What do you dislike? We haven't been using it for to long so I can't say anything particularly negative about the program yet; it has had a few login hiccups, though it's difficult to tell if that's due to the clients network or the program itself. What business problems ...

Take Control Review

What do you like best? I love how easy it is to use and gives me the tools I need to assist clients. What do you dislike? There is nothing I dislike about it yet that I've found. What business problems are you solving with the product? What benefits have you realized? Mostly technical support. It makes it easier to connect with clients.

The best remote software by far

What do you like best? I like the ability to access the console on any device with ease, Take control has been the best product by far. The fact that I get the options of file transfer, and the shell commands have proven to be very useful in unlocking user accounts when users lock them selves out or for when the server is unresponsive. What do you dislike? I dislike the fact that there art many options for implementing into a website, I feel its very limited and basic, would like to ...

Straightforward access to my clients systems

What do you like best? Ease of use. I've had clients that have asked for a remote session instead of having to wait for me to come to them. Once setup, I now have them on regular maintenance schedules. What do you dislike? MSP Anywhere had some issues where it would be unavailable or the service would stop working, no reason why - new version (Take Control has fixed these issues. Recommendations to others considering the product You will find this remote control software to be smooth and ...

Great full featured remote tool

What do you like best? Ease of use.and polished user interface. Large feature set. What do you dislike? Great as a stand alone tool, but a bit redundant with their complete toolset. What business problems are you solving with the product? What benefits have you realized? On demand remote access for non contract customers