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SolarWinds MSP Anywhere - Help Desk Software

SolarWinds MSP Anywhere Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

Empowering MSPs to better serve their customers.

4.4

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SolarWinds MSP Anywhere offers custom pricing plan

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SolarWinds MSP Anywhere Reviews & Ratings

4.4

Very Good

Based on 163 ratings & 113 reviews

Rating Distribution

Excellent

(78)

Very Good

(31)

Good

(2)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

SolarWinds MSP Anywhere is tailored for managed service providers, offering centralized visibility and data-driven insights to enhance customer service. Its affordability makes it an attractive option for MSPs looking to streamline their operations.Read more

SolarWinds MSP Anywhere pros and cons

  • Affordable for MSPs

  • Centralized visibility

  • Data-driven insights

  • Empowers service providers

  • Limited to MSPs

  • May lack advanced features

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Showing 81-90 out of 113

A

Anonymous

11/13/18

5 out of 5

Excellent Remote Support Utility at GREAT VALUE

What do you like best? Lightweight footprint, robust features, and competitive pricing What do you dislike? Unable to aggregate inventory data and report on it system wide or keep it for historical purposes very easily. Recommendations to others considering the product Definitely put this software into your list of considerations What business problems are you solving with the product? What benefits have you realized? We are resolving Remote Support issues, remote software installations

A

Anonymous

11/13/18

4 out of 5

Take control pros and contra

What do you like best? The best about Solarwinds is the chat support, thay are always available and trying to resolve your problem. Since the update from MSP anywhere to Take control the soft is more stable related to connection and video quality What do you dislike? If you create a client and you forgot to marked as a client you cant do it later. The printer redirection for clients require remote desktop connection What business problems are you solving with the product? What benefits ...

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A

Anonymous

11/13/18

4 out of 5

Good and Bad about Take Control

What do you like best? It has an easy interface. The learning curve is smoothly and fast. The web interface give you a lot of info. You can track technicians and manage a lot of features What do you dislike? The connection with old servers is slow even if you set the settings that Solarwinds recommends What business problems are you solving with the product? What benefits have you realized? I can resolve a lot of problems for me and my clients form my office or home

A

Anonymous

11/13/18

4 out of 5

Very nice control Program for managing supporting computers and users

What do you like best? The program when it is working loads in the background as one of the first things so you can at times see things in the boot up process that might be the key to knowing what is going wrong with the computer. What do you dislike? I have had occasion where it would not work on a computer for no apparent reason. Uninstalling and re-installing does not fix the problem. Recommendations to others considering the product Cost wise it is a wise choice. Feature wise it is ...

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A

Anonymous

11/13/18

5 out of 5

Reviewing Solrawinds Take Control an MSP remote help desk and remote desktop platform

What do you like best? I've benn using this for about 3 years now as an MSP. it was originally called Beanywhere and was a very good alternative to certain high priced remote platforms we wont mention here, then it was acquired by SolarWinds which made it part of a bigger stronger company. and the software got some updates and ugraded features which are very much in need in todays MSP Market. The interface is easy on the eyes and quite customizable by the MSP for the end user. it's quite ...

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A

Anonymous

11/13/18

5 out of 5

Excellent!

What do you like best? I perform at least 30 sessions a day with approx 3X the amount of money I would make if I was calling to sites to perform traditional IT services. We charge a minimum connection fee and the client is happy to pay and be back working within a short time rather that waiting for next day service What do you dislike? I do not have any dislikes - I am very pleased Recommendations to others considering the product Take Control and Take the leap into a great product! you ...

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A

Anonymous

11/13/18

5 out of 5

Great mobile application

What do you like best? I use msp take control all the time for their registry editor which allows me to fix all the pcs problems with no downtime on the front end use What do you dislike? The mobile application although amazing could use a little bit more points What business problems are you solving with the product? What benefits have you realized? I mainly use it on the road and due to constant access to my full list of pcs organized by company and then by room whenever I receive a ...

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A

Anonymous

11/13/18

5 out of 5

Most powerful and resoureful remote access software for professional use

What do you like best? It is the remote access software with more powerful functions that makes remote support fast, easy and secure to all our clients. We have used it for a few years and it has evolved quite a lot and it is now the only software we can trust and recommend for remote access. What do you dislike? There is nothing we don't like in this software. Recommendations to others considering the product If you require remote access to computers this is the software to use. It has ...

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A

Anonymous

11/13/18

4.5 out of 5

Great so far

What do you like best? So far it has been vastly superior to the original program we used, LogMeIn; it's been much quicker, it has less extraneous stuff that slows everything down and less obtrusive toolbars and commands What do you dislike? We haven't been using it for to long so I can't say anything particularly negative about the program yet; it has had a few login hiccups, though it's difficult to tell if that's due to the clients network or the program itself. What business problems ...

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A

Anonymous

11/13/18

4.5 out of 5

Could not get anything done without it.

What do you like best? Reliable and easy for our clients to use. Love the history of support connections made. What do you dislike? Sometimes is slow to connect/stay connected. I don't like having to login/out from my laptop vs. PC. Should allow logins from different places & just limit the number of active support connections instead of users. Recommendations to others considering the product Do your homework. Everyone has different needs. What business problems are you solving with ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].