SolarWinds MSP Anywhere Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

SolarWinds Take control is a great product and packed with lot of features !

What do you like best? The interface is clean and easy to navigate. Also quite responsive in webrowser and as a standalone. New secret vault feature for keeping password is awesome. You don’t need to purchase another product to keep all your passwords. What do you dislike? I couldn’t see any dislikes yet. As Solarwinds MSP mentioned there are some more feature will be available soon. I would suggest to have take control for mobile devices. I am aware it has got some basic functionality. ...

Best remoto control software

What do you like best? Easy to use and fast. Can transfer files to remote computer. We can have all of our clients computer ready to access on a click of a button With the new web interface we can remote access our clients from anywhere without the need of installing any software What do you dislike? Sometimes there are somes resolutions issues no remote access. Remote acces from mobile devices is not available yet Remote access to IOS devices not possible Recommendations to ...

Great full featured remote tool

What do you like best? Ease of use.and polished user interface. Large feature set. What do you dislike? Great as a stand alone tool, but a bit redundant with their complete toolset. What business problems are you solving with the product? What benefits have you realized? On demand remote access for non contract customers

Straightforward access to my clients systems

What do you like best? Ease of use. I've had clients that have asked for a remote session instead of having to wait for me to come to them. Once setup, I now have them on regular maintenance schedules. What do you dislike? MSP Anywhere had some issues where it would be unavailable or the service would stop working, no reason why - new version (Take Control has fixed these issues. Recommendations to others considering the product You will find this remote control software to be smooth and ...

The best remote software by far

What do you like best? I like the ability to access the console on any device with ease, Take control has been the best product by far. The fact that I get the options of file transfer, and the shell commands have proven to be very useful in unlocking user accounts when users lock them selves out or for when the server is unresponsive. What do you dislike? I dislike the fact that there art many options for implementing into a website, I feel its very limited and basic, would like to ...

Take Control Review

What do you like best? I love how easy it is to use and gives me the tools I need to assist clients. What do you dislike? There is nothing I dislike about it yet that I've found. What business problems are you solving with the product? What benefits have you realized? Mostly technical support. It makes it easier to connect with clients.

Very usefull

What do you like best? I really love the ability to edit registry without need to connect to remote desktop ! What do you dislike? Actually, nothing, i love all the features of the product What business problems are you solving with the product? What benefits have you realized? Provide really fast support using agent installed on computers

Seems to be an improvement

What do you like best? I do like the change in the name - it seems to be very similar What do you dislike? We do dislike that you aren't automatically logged out. Sometimes a staff member will forget to logout before leaving for the day, then we have to go through everybody's computer figuring out who is still logged in so the next person can log in.. I wish after a certain amount of time of inactivity, it just automatically logged out. What business problems are you solving with the ...

A Very Good Remote Connection Utility which is built for IT Service Providers

What do you like best? The way the connection can be made to remote machines. End User can send a connection request via the 6 Digit Pincode we share or the Support Link we share to them. Computers can be added to our list so that we can access the machine at anytime if we want. It will show the status of the Saved machines if the services are running at their end which helps to inform the client the machine is down or not. Online Chat and File sharing options available. A history ...

The best Tech remote support tool!

What do you like best? The best feature is the ability to add computers to groups to be able to access at a later date without having to initiate contact with customer. Equally creating remote sessions on the fly with PC and Mac users. The simplicity of the applet is the best out there in my opinion! What do you dislike? Limitation of the number of Technicians per license. Creating a Admin/Tech structure would increase the value of the product and ability to assign tasks to technicians. ...