SolarWinds MSP Anywhere Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

One of the better remote software

What do you like best? I like that you can transfer files by drag and drop now, I like the remote access portion, most importantly I love the calling card feature What do you dislike? The mouse handling on the app, and also the inability to leave the app and come back without being disconnected. It also does not have the LOGMEIN function of auto login and auto ctrl-alt-delete. Recommendations to others considering the product Price point and upgrade are definitely on the roadmap What ...

Awesome management but not so fast connection

What do you like best? The management site and the console app are awesome. Easy to use and safe. The way that PCs are displayed and information about them are very What do you dislike? problems with instability and low quality connections forced us to move to another software. Also File Transfer UI could be better. Recommendations to others considering the product It's a good way to "Take Control" of your devices and also help your costummers in their issues. What business problems ...

Very usefull

What do you like best? I really love the ability to edit registry without need to connect to remote desktop ! What do you dislike? Actually, nothing, i love all the features of the product What business problems are you solving with the product? What benefits have you realized? Provide really fast support using agent installed on computers

Most powerful and resoureful remote access software for professional use

What do you like best? It is the remote access software with more powerful functions that makes remote support fast, easy and secure to all our clients. We have used it for a few years and it has evolved quite a lot and it is now the only software we can trust and recommend for remote access. What do you dislike? There is nothing we don't like in this software. Recommendations to others considering the product If you require remote access to computers this is the software to use. It has ...

Great mobile application

What do you like best? I use msp take control all the time for their registry editor which allows me to fix all the pcs problems with no downtime on the front end use What do you dislike? The mobile application although amazing could use a little bit more points What business problems are you solving with the product? What benefits have you realized? I mainly use it on the road and due to constant access to my full list of pcs organized by company and then by room whenever I receive a ...

Excellent!

What do you like best? I perform at least 30 sessions a day with approx 3X the amount of money I would make if I was calling to sites to perform traditional IT services. We charge a minimum connection fee and the client is happy to pay and be back working within a short time rather that waiting for next day service What do you dislike? I do not have any dislikes - I am very pleased Recommendations to others considering the product Take Control and Take the leap into a great product! you ...

Could not get anything done without it.

What do you like best? Reliable and easy for our clients to use. Love the history of support connections made. What do you dislike? Sometimes is slow to connect/stay connected. I don't like having to login/out from my laptop vs. PC. Should allow logins from different places & just limit the number of active support connections instead of users. Recommendations to others considering the product Do your homework. Everyone has different needs. What business problems are you solving with ...

Take control pros and contra

What do you like best? The best about Solarwinds is the chat support, thay are always available and trying to resolve your problem. Since the update from MSP anywhere to Take control the soft is more stable related to connection and video quality What do you dislike? If you create a client and you forgot to marked as a client you cant do it later. The printer redirection for clients require remote desktop connection What business problems are you solving with the product? What benefits ...

Seems to be an improvement

What do you like best? I do like the change in the name - it seems to be very similar What do you dislike? We do dislike that you aren't automatically logged out. Sometimes a staff member will forget to logout before leaving for the day, then we have to go through everybody's computer figuring out who is still logged in so the next person can log in.. I wish after a certain amount of time of inactivity, it just automatically logged out. What business problems are you solving with the ...

A Very Good Remote Connection Utility which is built for IT Service Providers

What do you like best? The way the connection can be made to remote machines. End User can send a connection request via the 6 Digit Pincode we share or the Support Link we share to them. Computers can be added to our list so that we can access the machine at anytime if we want. It will show the status of the Saved machines if the services are running at their end which helps to inform the client the machine is down or not. Online Chat and File sharing options available. A history ...