SolarWinds MSP Anywhere Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

Simple and efficient

What do you like best? we like being able to connect to customers everywhere and anytime, Even if ours customers are not physically present in front of their computer. We secure access to our customers' PCs by password, which makes the process reliable and secure What do you dislike? The solarwinds Take Control solution is too slow down on some pcs. Some times, il's really impossible to connect. Some old pcs do not support the tool that completely blocks the computer. It's impossible to ...

SolarWinds Take control is a great product and packed with lot of features !

What do you like best? The interface is clean and easy to navigate. Also quite responsive in webrowser and as a standalone. New secret vault feature for keeping password is awesome. You don’t need to purchase another product to keep all your passwords. What do you dislike? I couldn’t see any dislikes yet. As Solarwinds MSP mentioned there are some more feature will be available soon. I would suggest to have take control for mobile devices. I am aware it has got some basic functionality. ...

Best remoto control software

What do you like best? Easy to use and fast. Can transfer files to remote computer. We can have all of our clients computer ready to access on a click of a button With the new web interface we can remote access our clients from anywhere without the need of installing any software What do you dislike? Sometimes there are somes resolutions issues no remote access. Remote acces from mobile devices is not available yet Remote access to IOS devices not possible Recommendations to ...

Love Take Control

What do you like best? Makes remote controlling very efficient you have all the tools you need into a single console. Your sessions are recorded, you can enable two factor authentication, transfer a remote session to another technician, the file transfer resume from where it left. What do you dislike? When taking control of a customer machine, the background changes from a picture to a solid black background. I think it is to minimise the network traffic but a bit inconvenient. ...

Tkae Control, The software to do support assistance

What do you like best? Everything. Is a powerful software for remote support and control. Customize website with our logo for access from my clients, simple and easy. With one simple click you can create a PIN to my clients enter on the website and download the software to remotely access the computer. It works on PC, MAC, Android, IOS and Linux. Today we have internet everywere so It's great to support my clients wherever we are, even thru my smartphone. The smartphone app can use ...

Great remote control software

What do you like best? I can connect to the computers quickly and the connection is very stable. The client updates automatically saving time. I can transfer files directly to and from the computer enabling quicker patching of software. The clients are all easily managed from the central console. What do you dislike? Sometimes on older computers the software can be a little resource heavy. Other than that the software works superbly. Recommendations to others considering the product For ...

the best remote control solution with the easiest administration

What do you like best? the administration that gives the technicians is surprising, I can have detailed session history and gives me the option to save everything in video as well as send a satisfaction survey at the end of the session, also I can have reports on the performance of the technicians and know from who is the one that attends more sessions as well as who is the one that takes more time in a session What do you dislike? I still can not adapt in its entirety to the new version ...

SolarWinds Take Control Review

What do you like best? The tech console is very simple and easy to navigate. What do you dislike? Not being able to send the “add computer link” directly by email using a button. What business problems are you solving with the product? What benefits have you realized? Centralized remote access to all my clients machines. Managing technicians in a simple and well organized by rights oriented way.

BUEN PRODUCTO

What do you like best? una vez que has tomado control de la máquina remota, no hay limites en lo que puedes hacer What do you dislike? El tiempo de toma de control remoto a máquinas nuevas puede ser un poco lento What business problems are you solving with the product? What benefits have you realized? Mantenimiento de servidores, solución de pequeños problemas en máquinas de clientes.

Robust and fast

What do you like best? Take Control is a very robust and fast remote support tool, great price and works well with high resolution monitors. What do you dislike? I cannot find anything that I dislike about the product. Recommendations to others considering the product Great tool at an excellent price. What business problems are you solving with the product? What benefits have you realized? Helps us resolve customer issues on the go. We don't often install the endpoint as we use a ...