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SolarWinds MSP Anywhere - Help Desk Software

SolarWinds MSP Anywhere Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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SolarWinds MSP Anywhere Reviews & Ratings

4.4

Very Good

Based on 163 ratings & 113 reviews

Rating Distribution

Excellent

(78)

Very Good

(31)

Good

(2)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

SolarWinds MSP Anywhere is tailored for managed service providers, offering centralized visibility and data-driven insights to enhance customer service. Its affordability makes it an attractive option for MSPs looking to streamline their operations.Read more

SolarWinds MSP Anywhere pros and cons

  • Affordable for MSPs

  • Centralized visibility

  • Data-driven insights

  • Empowers service providers

  • Limited to MSPs

  • May lack advanced features

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Showing 61-70 out of 113

A

Anonymous

11/14/18

5 out of 5

Great remote control software

What do you like best? I can connect to the computers quickly and the connection is very stable. The client updates automatically saving time. I can transfer files directly to and from the computer enabling quicker patching of software. The clients are all easily managed from the central console. What do you dislike? Sometimes on older computers the software can be a little resource heavy. Other than that the software works superbly. Recommendations to others considering the product For ...

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A

Anonymous

11/14/18

4.5 out of 5

Robust and fast

What do you like best? Take Control is a very robust and fast remote support tool, great price and works well with high resolution monitors. What do you dislike? I cannot find anything that I dislike about the product. Recommendations to others considering the product Great tool at an excellent price. What business problems are you solving with the product? What benefits have you realized? Helps us resolve customer issues on the go. We don't often install the endpoint as we use a ...

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A

Anonymous

11/14/18

5 out of 5

Perfect, simple and great tool for our needs.

What do you like best? Easy to use, connection with multiple customer with possibility to interact with software and hardware What do you dislike? So far, there has been no major issues that can be considered a problem. Recommendations to others considering the product None at the moment What business problems are you solving with the product? What benefits have you realized? We use to monitor and give remote online maintenance

A

Anonymous

11/14/18

4 out of 5

One of the better remote software

What do you like best? I like that you can transfer files by drag and drop now, I like the remote access portion, most importantly I love the calling card feature What do you dislike? The mouse handling on the app, and also the inability to leave the app and come back without being disconnected. It also does not have the LOGMEIN function of auto login and auto ctrl-alt-delete. Recommendations to others considering the product Price point and upgrade are definitely on the roadmap What ...

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A

Anonymous

11/14/18

5 out of 5

O melhor aplicativo de suporte remoto que já usei

What do you like best? O que eu acho mais útil no SolarWinds Take Control é a possibilidade de salvar o acesso remoto e todos os computadores de nossos clientes e a variedade de possibilidades que a ferramenta possui, como transferência de arquivos, inserir comandos no prompt diretamente pelo console, monitoramento de processos, hardware e serviços. What do you dislike? A único problema que encontrei até agora foi que o software é um pouco pesado ao utilizar em uma configuração mais ...

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A

Anonymous

11/14/18

5 out of 5

Offsite support tool

What do you like best? The ease of clients being able to request support from the support team. What do you dislike? nothing, this product works very well for our requirements. What business problems are you solving with the product? What benefits have you realized? support calls are easier to handle with out software. customers do not always explain thing correctly, when we sign on and they can show me the issues that are being experienced and solving is more timely.

A

Anonymous

11/14/18

5 out of 5

BUEN PRODUCTO

What do you like best? una vez que has tomado control de la máquina remota, no hay limites en lo que puedes hacer What do you dislike? El tiempo de toma de control remoto a máquinas nuevas puede ser un poco lento What business problems are you solving with the product? What benefits have you realized? Mantenimiento de servidores, solución de pequeños problemas en máquinas de clientes.

A

Anonymous

11/14/18

5 out of 5

SolarWinds Take Control Review

What do you like best? The tech console is very simple and easy to navigate. What do you dislike? Not being able to send the “add computer link” directly by email using a button. What business problems are you solving with the product? What benefits have you realized? Centralized remote access to all my clients machines. Managing technicians in a simple and well organized by rights oriented way.

A

Anonymous

11/14/18

3.5 out of 5

Simple and efficient

What do you like best? we like being able to connect to customers everywhere and anytime, Even if ours customers are not physically present in front of their computer. We secure access to our customers' PCs by password, which makes the process reliable and secure What do you dislike? The solarwinds Take Control solution is too slow down on some pcs. Some times, il's really impossible to connect. Some old pcs do not support the tool that completely blocks the computer. It's impossible to ...

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A

Anonymous

11/14/18

5 out of 5

the best remote control solution with the easiest administration

What do you like best? the administration that gives the technicians is surprising, I can have detailed session history and gives me the option to save everything in video as well as send a satisfaction survey at the end of the session, also I can have reports on the performance of the technicians and know from who is the one that attends more sessions as well as who is the one that takes more time in a session What do you dislike? I still can not adapt in its entirety to the new version ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].