SolarWinds MSP Anywhere Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

Easy to use remote control software.

What do you like best? It is easy for technicians to share remote connections or transfer sessions between users. What do you dislike? No option to reboot a remote machine to safe mode. Recommendations to others considering the product: If users are having difficulty setting up remote connections this is easier to set up than a lot of other products. What problems are you solving with the product? What benefits have you realized? Clients are finding it easier to set up a ...

Nice system for monitoring and access remote desktop

What do you like best? Easy to use has many features and details available What do you dislike? Sometimes hard to connect to a remote computer What problems are you solving with the product? What benefits have you realized? Remote desktop solutions and support

Nice system for monitoring and access remote desktop

What do you like best? Easy to use has many features and details available What do you dislike? Sometimes hard to connect to a remote computer What problems are you solving with the product? What benefits have you realized? Remote desktop solutions and support

Great littel tool

What do you like best? Quick remote support tool, great resolutions and built-in features. What do you dislike? A great product nothing to dislike at it. What business problems are you solving with the product? What benefits have you realized? Used to access in-house and collocated servers.

Nova experiência de suporte

What do you like best? Estamos prestes a completar 5 anos de uso da ferramenta com melhor custo benefício do mercado, que contratamos em 2014 por ter as melhores funcionalidades na época e ainda são, estou gostando das novidades. Gestão descomplicada de dispositivos e interação com nossos clientes, time de suporte e comercial sempre cordial e prestativo. Bons relatório de desempenho. Ferramenta rápida e eficiente para acesso remoto, mesmo em lugares que a internet não é boa. What do you ...

Take Control review

What do you like best? Easy of use. Fast access to the web interface. Easy management. Fast connection. Easy user interaction What do you dislike? You can delete technicians. If you forget to mark the client as a technician you can't do it later What business problems are you solving with the product? What benefits have you realized? I can resolve 85% of my clients issues remotely

O melhor aplicativo de suporte remoto que já usei

What do you like best? O que eu acho mais útil no SolarWinds Take Control é a possibilidade de salvar o acesso remoto e todos os computadores de nossos clientes e a variedade de possibilidades que a ferramenta possui, como transferência de arquivos, inserir comandos no prompt diretamente pelo console, monitoramento de processos, hardware e serviços. What do you dislike? A único problema que encontrei até agora foi que o software é um pouco pesado ao utilizar em uma configuração mais ...

Offsite support tool

What do you like best? The ease of clients being able to request support from the support team. What do you dislike? nothing, this product works very well for our requirements. What business problems are you solving with the product? What benefits have you realized? support calls are easier to handle with out software. customers do not always explain thing correctly, when we sign on and they can show me the issues that are being experienced and solving is more timely.

Great all round product

What do you like best? Management of users has never been easier with this product which packs every product into one easy to install agent. all features work well together and any blips/issues i have encountered have been resolved by technical support in a reasonable time frame. Option to use a live chat to speak to support is handy as you may have other customers on the line whilst facing issues. What do you dislike? Portal can be slow at times, web protection policies with lots of ...

Perfect, simple and great tool for our needs.

What do you like best? Easy to use, connection with multiple customer with possibility to interact with software and hardware What do you dislike? So far, there has been no major issues that can be considered a problem. Recommendations to others considering the product None at the moment What business problems are you solving with the product? What benefits have you realized? We use to monitor and give remote online maintenance