SolarWinds MSP Anywhere Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

SolarWinds Take Control

What do you like best? I love the ability to manipulate files from my local clipboard to the remote PC, and also direct access to other system resources such as VoIP Calling. What do you dislike? the resolution frequently resets itself to a value that makes it hard to use sometimes, especially on smaller screens. What problems are you solving with the product? What benefits have you realized? We solve customer issues daily by being able to remote in and take care of our customers ...

Great product

What do you like best? We are using N-Central and while it allow us to remote connect to many devices, the agent need to be deployed first and many customer doesn`t have the administrative rights on their computer. This is where Take Control is really usefull. The ability to send a code the the customer and remote connect to their computer is really simple and all the built-in tools are handy What do you dislike? We are a french enterprise based in Montreal. We have found that the ...

Take Control

What do you like best? Simple to use, easy access from inside N-Central What do you dislike? Nothing at this time, we are please with Recommendations to others considering the product: Nothing at this time What problems are you solving with the product? What benefits have you realized? desktop trouble shooting, removes the need for on-site visits

Inconsistent functionality

What do you like best? When it works it is very fast and has good usable tools. What do you dislike? it is unreliable, and sometimes will not connect at all or connect and then not reconnect after a reboot. What problems are you solving with the product? What benefits have you realized? desktop and server troubleshooting as well as accessing our onsite probes,

Easy to use

What do you like best? When configured one click to the end users screen What do you dislike? Switching monitors is too clunky. What problems are you solving with the product? What benefits have you realized? None

Easy Connection software

What do you like best? From N-Central, easy to take over a workstation and to support your users. Lots of tools to work with end users and to remotely support your clients. What do you dislike? If Take Control isn't installed the push feature is slow. What problems are you solving with the product? What benefits have you realized? Not all information in the Take Control app is current and may not update.

Ease of Use Is Amazing

What do you like best? The ease of use is amazing, I love being able to click a single button and without fuss remote into a clients workstation or server. As well the ability know if connections failed and why is super handy. What do you dislike? The monitoring of the connection can be a bit better and information on where the connection is failing vs just the bar would be helpful. What problems are you solving with the product? What benefits have you realized? The need for ...

MSP anywhere

What do you like best? My personal favorite feature of take control is the system shell functionality that allows me to insert commands on a device that has CMD/PoSH blocked by a GPO What do you dislike? It doesn't always allow input of clipboard and some maneuvering needs to be done to resolve it. What problems are you solving with the product? What benefits have you realized? The benefit of being able to take over for the user and not have to rely on what it is that they are ...

Solarwinds Take Control

What do you like best? The ability to quickly access a workstation, laptop or server quickly. What do you dislike? Occasionally the software will not work, with no clear reason for the issue. Often this will require a reinstallation of the software to resolve, which is not always possible on a remote machine. Recommendations to others considering the product: Good product to use for quickly integrating a remote control solution inside of N-Central. What problems are you ...

Take Control

What do you like best? Much better then previous DirectConnect product. Copy What do you dislike? It seems the OSX Viewer is a bit more buggy then the PC version. What problems are you solving with the product? What benefits have you realized? It allows us to remotely connect and take care of our customers no matter where we are.