SolarWinds MSP Anywhere Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N-able MSP Manager

Best Monitoring Software ever!

What do you like best? Everything is perfect except for Backup. We needed a separate Solarwinds product. What do you dislike? We had some Mac-users or linux users and they cannot use the benefits of the Solarwinds Back-up. Also it would be better if we can Have Asset Tracking Only for Mac aswell Recommendations to others considering the product More Mac or linux compatibility and the ability for silent install, group policy install. Also I want to see the back-up solution assail in ...

Excellent Platform for remote support

What do you like best? Able to perform complete support operations required by customers with minimal impact on the customer since it provides complete admin control. What do you dislike? That it logs out the user session whenever accessing the app on another device (i.e. doing remote support using a pc, then need to start another session while away from the pc using a phone or tablet. Recommendations to others considering the product Try it and you will like it in my opinion. What ...

Amazing Support Tool

What do you like best? Take control has awsome features to monitoring. It helps a lot when you need to keep an eye for your VIP clients. What do you dislike? The web version of the console still lack some features like the Wake-on-LAN command. But overall it's pretty good Recommendations to others considering the product General improvements on the web plataform, like addition of the Wake-on-LAN feature What business problems are you solving with the product? What benefits have you ...

Great remote access tool

What do you like best? This tool is very easy to use. Quick setup and you are off and running. What do you dislike? It would be nice to see multiple screens at the same time. When you have someone with 3 or more screens, you have to constantly bounce around to get on the screen where they run each program. What business problems are you solving with the product? What benefits have you realized? We are able to jump on the customer's computer and see what they are seeing. We do software ...

Ferramenta formidável.

What do you like best? Funcionalidades como prompt de comando é diferencial para a frente de suporte e resolução de problemas mais complexos. A organização é muito boa e de utilização intuitiva, com mais algumas adições tem de tudo para ser a solução perfeita para profissionais de TI, mais especificamente helpdesk e service desk. What do you dislike? Falta adicionar a tecnologia uma gestão de clientes melhor direcionada. Como propõe a startup TIFLUX. What business problems are you ...

Excellent application for remote support cross platform

What do you like best? I like the fact that you have so many options as to what you can do with the product What do you dislike? Not a fan of the 2 way remote audio communication. We accidentally were using that without realizing it. What business problems are you solving with the product? What benefits have you realized? Remote support with limited user interaction. This is the best product we have used in that space

The Best Remote Access Program on the Market

What do you like best? Ease of implementation, customizations are tremendous. What do you dislike? Sounds from the remote desktop (a la Pandora does not translate through to my remote desktop. (this is a very minimal complaint What business problems are you solving with the product? What benefits have you realized? Driving. I almost never have to burn business time driving to and from customers in remote North Idaho

Instant customer gratification

What do you like best? instant access to customers so we can experience their problems first hand rather than rely on explanations or translations What do you dislike? The UI could use some updating and standardization with other windows aplications such as keyboard shortcuts and dialog actions What business problems are you solving with the product? What benefits have you realized? Reduced on-site work and reduced technician costs

MSP Anywhere is anywhere.

What do you like best? Ease of use and function - and consistency across the products. What do you dislike? No real complaints currently - works as advertised. What business problems are you solving with the product? What benefits have you realized? Ease of use with the complete Solarwinds Solution.

MSP Anywhere review

What do you like best? It provides our techs/engineers with the ability to remote in to any PC at any given time. What do you dislike? The only issue is it prompts for admin credentials to install the software which sometime prohibits us from remoting in to the PC. What business problems are you solving with the product? What benefits have you realized? The ability to remote in to any PC at any given time.