Solarwinds Backup and Recovery Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N‑able Backup

Great Backup Product

What do you like best? Very simple to install, configure and deploy. Every time we've needed to restore from it, it's been very quick and easy to restore. What do you dislike? Still an evolving product so some features are still waiting to be introduced. What problems are you solving with the product? What benefits have you realized? Used as our "Go-to" standard backup product. Great pricing and great functionality.

Great Backup Software

Cheap and Easy

What do you like best? Very quick to setup on a new client. Has options for local storage of the backup, bandwidth limiting, and seeding. I can easily see when backups aren't completing and get nagged when I haven't done a test restore in a while. What do you dislike? It may be specific to certain routers/internet providers but it kills ATT Uverse. Not just the fact that it uses up all the bandwidth, it actually overwhelms the connection and makes it almost unusable. I've seen this same ...

Take care of your customer - Ger back your life

What do you like best? By utilizing rgw Solarwinds RMM products we have been able to automate and eliminate many unneeded trips to support and fix a customer issue, What do you dislike? It is a good problem to have as new services and updates are sometimes hard to keep up. What business problems are you solving with the product? What benefits have you realized? One pane of glass to provide the services my customers need and secure their business for future growth.

Tremendous Product

What do you like best? The backup solution keeps improving on its foundational features. Easy to use for backup and restoration. What do you dislike? Reliance on bandwidth for restoration.. It's a pain Recommendations to others considering the product The relative ease of use will floor you. What business problems are you solving with the product? What benefits have you realized? Allows for recovery from attack. I love that

Happy with Backups

What do you like best? I like the reliability of Solarwinds Backup. Easy to set up and works reliably. Very efficient on incremental uploads even on lower bandwidth connections. What do you dislike? I don't like the fact that you cannot do granular Exchange recoveries without disabling circular logging. What business problems are you solving with the product? What benefits have you realized? Single pane of glass for managing all of our customers' backups.

Basic and easy user files backup

What do you like best? Easy to set up and protect basic documents What do you dislike? For basic user protection no real issues. What business problems are you solving with the product? What benefits have you realized? With document backups you can provide basic service to customers with huge benefits.

Decent Offering Lacking Features

What do you like best? I like that the product allows direct to cloud full image backups with intra-daily options with the ability to have a local copy as well. What do you dislike? 1. That there is not a local only option for the software. 2. That the Documents feature is locked at 28 day retention and doesn't allow for Quickbooks or Quicken DB files 3. The O365 offering is nearly as expensive as Datto's Backupify but only covers deleted items where as Backupify covers all items ...

Excellent Backup Solution

What do you like best? Reliability and integration with other tools What do you dislike? Lack of Mac backup in Solarwinds RMM integration What business problems are you solving with the product? What benefits have you realized? File backup, image backup, DRaaS

Single Solution

What do you like best? Being the Director of Sales of our organization, my primary responsibility is the experience of the client. Our organizations ability to provide a better, more full service product offering which includes the MSP backup solution, gives our technicians and clients a better overall expeerience. What do you dislike? As of today, my only area of issue is the licensing model of per PC / Per server / VM. What business problems are you solving with the product? What ...