Solarwinds Backup and Recovery Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO N‑able Backup

Great management console and features, ongoing mgmt is somewhat involved

What do you like best? I like that everything is web-driven so I can check the backup statuses and connect to the local workstation's backup agent remotely. What do you dislike? It would be nice if the backup management console had the ability to push settings and profiles to clients when they are next available rather than waiting for them to be online to make changes. This can get tricky when the workforce is mobile or geographically dispersed. Recommendations to others considering ...

very easy to use and the recovery of files is excellent.

What do you like best? The archiving and ease of installation. installation was very easy and simplified. The customer is able to install the product themselves with little help from the vendor. What do you dislike? not easy to perform the DR recovery. USB stick you create has not network adapters and becomes extremely frustrating. DATTO on the other hand, has a hardware unit with instant booting of images plus a web-interface with instant localized booting of an DR image!!!! You need to ...

Good backup software

What do you like best? Ease of use, good dashboard, I like the graphs. What do you dislike? Sometimes the backup service in Windows does not start What business problems are you solving with the product? What benefits have you realized? Easy backups and also, they are kept for 60 days, we really like that!

Decent Backup system

What do you like best? When it works, it's great. Covers imaging and unlimited file backup. HIPAA compliant What do you dislike? Doesn't work as often as we'd like. Has lots of errors that need to be corrected regularly across multiple clients. Recommendations to others considering the product Maybe look elsewhere What business problems are you solving with the product? What benefits have you realized? Used as a replacement for other backups.

Poor at Best

What do you like best? Unfortunately, all I can say good is that at least the data is there when I need to restore. What do you dislike? Where to start the interface is abysmal and it's still a bismal even now that they've moved to a cloud based platform. It is not easy to navigate or intuitive for either Tech or client. The worst thing about all of this is the billing the billing is a nightmare I had auto-pay then all of sudden I don't have auto pay now I have to pay a personal PayPal ...

SolarWinds Backup

What do you like best? I like the dashboard and how easy it is to determine if a machine performed a backup. What do you dislike? The installation is somewhat cumbersome. What business problems are you solving with the product? What benefits have you realized? Deleted files are the biggest complaint we receive. Those files are easily retrievable from the backup.

Business continuity. I can finally sleep peacefully

What do you like best? Easy, fast, safe, cheap. Ransomware is not a problem. According to what IT administrators tell me, after implanting SolarWinds MSP Backup they can sleep peacefully at night What do you dislike? Only English. more options to restore (standby image on VMDK for example Recommendations to others considering the product Easy to deploy. You are much more competitive with a service of this type in your portfolio. It makes the competition can not equal you in quality of ...

Excellent Defense against Ransomware

What do you like best? The backup service is easy to setup and yet has many configuration options. What do you dislike? Web management console does not have all controls under the same administrative login. Recommendations to others considering the product Backup is good service, for sure What business problems are you solving with the product? What benefits have you realized? Customer backup and recovery is the best defense against ransomware.

Awesome product with huge potential

What do you like best? This product have been critical for our business development strategy. It's support for virtual disaster recovery environment and the virtual standby its awesome to provide a higher grade business continuity. What do you dislike? The recovery console could use a revamp and a more graphical interface Recommendations to others considering the product Try every feature embbeded. Take your time into knowing the product What business problems are you solving with the ...

Great backup product for my HIPAA regulated clients

What do you like best? I like being able to install the backup, set the parameters, and then it just works. I like being able to get a daily report for my clients showing me the status of their backup without the need to login to the portal every time. What do you dislike? I wish it would integrate with my existing RMM (Autotask Endpoint Management so I could use a single location to monitor and manage it. What business problems are you solving with the product? What benefits have you ...