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Showing 161-170 out of 463
BC
Bill Comstock
02/12/24
Jake was incredibly patient
Jake was incredibly patient. He even asked me to send him my file to check to see what they problem was. That is, he took time to listen and really wanted to resolve the problem
P
ptuffy
02/12/24
"Old" customer valued - thnx
Two weeks ago I had to do a full reinstall of my Windows 10, which also meant my Soda PDF Professional Ver. 8 was again due to reinstall. Only when I ran the installer, the installation stopped at a link it could‘nt find. So I asked the help desk, adding files of prove of purchase some years ago, for help. The lady from the help desk was very kind and offered me a free upgrade to Soda Professional Ver. 12 and a discount for upgrading to Ver. 14. Many thanks! Juergen, Garmisch-Partenkirchen, D
P
ptuffy
02/12/24
"Old" customer valued - thnx
Two weeks ago I had to do a full reinstall of my Windows 10, which also meant my Soda PDF Professional Ver. 8 was again due to reinstall. Only when I ran the installer, the installation stopped at a link it could‘nt find. So I asked the help desk, adding files of prove of purchase some years ago, for help. The lady from the help desk was very kind and offered me a free upgrade to Soda Professional Ver. 12 and a discount for upgrading to Ver. 14. Many thanks! Juergen, Garmisch-Partenkirchen, D
BC
Bill Comstock
02/12/24
Jake was incredibly patient
Jake was incredibly patient. He even asked me to send him my file to check to see what they problem was. That is, he took time to listen and really wanted to resolve the problem
T
Tonya
02/11/24
Great product for me!
I have had my product for about six months and it has been working great. All the features that I need always work for me; but when I needed to update my product, it stopped working properly and it wouldn't allow me to update. I went to the Soda Support site to the Live chat and Molly easily helped me to download the new update. It's working great now. I really like my product and it is very easy to use.
T
Tonya
02/11/24
Great product for me!
I have had my product for about six months and it has been working great. All the features that I need always work for me; but when I needed to update my product, it stopped working properly and it wouldn't allow me to update. I went to the Soda Support site to the Live chat and Molly easily helped me to download the new update. It's working great now. I really like my product and it is very easy to use.
CB
Carl Brandt
02/08/24
Very quick resolution and helpful.
Date of experience: February 09, 2024
CB
Corinne Bouret
02/08/24
Using Soda is a great experience
Using Soda is a great experience, as everything is possible with a PDF. I have experienced the support too and they’re really efficient, reactive, with excellent explanation and quick to solve my problem. I do recommend them! Thanks so much
CB
Corinne Bouret
02/08/24
Using Soda is a great experience
Using Soda is a great experience, as everything is possible with a PDF. I have experienced the support too and they’re really efficient, reactive, with excellent explanation and quick to solve my problem. I do recommend them! Thanks so much
CB
Carl Brandt
02/08/24
Very quick resolution and helpful.
Date of experience: February 09, 2024
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