Soda PDF Reviews in May 2025: User Ratings, Pros & Cons

the customer support team were…

the customer support team were extremely helpful & would recommend Soda PDF anytime

Top notch service

Mia assisted with a billing problem, solved it without a hitch, and gave me an extension on my subscription to boot. Absolutely fantastic. Jake took over with helping me activate my subscription. I had windows popping up all over the place, but he patiently and accurately led me through the "maze" to completion. Outstanding. Both individuals knowledgeable and competent, the way Customer Service should be.

Claire was very helpful in resolving my…

Claire was very helpful in resolving my account issue straight away, thank you.

Responsive

Quick Response Answered my question on first response

Awesome customer relations.

The agent who helped me resolve my issue was patient and very helpful. She did everything she could to make my experience a positive one and had different options for me to choose from.

All questions answered

All questions answered

Melanie took the time to listen to me

Melanie took the time to listen to me. She found that the problem was in the programming and told me she was going to discuss the matter with your technical team

Helpful customer service with the live…

Helpful customer service with the live chat.

Jake stayed on and helped me get into…

Jake stayed on and helped me get into my software. Patient, helpful, and very clear instructions. I wasn't able to update my software so was advised two weeks ago to delete it and reupload, with a link. However, when I did that, it wanted me to pay for the software again. Sigh. Really, five stars aren't enough! Thanks, Jake. Cherie

The software is very user friendly

The software is very user friendly. The best I've tried. Very satisfied with the product and would highly recommend it.