SocialCaptain Reviews in May 2025: User Ratings, Pros & Cons

I've been using Social Captain for the…

I've been using Social Captain for the past 3 months and everything was fine until now. Their "customer support" team does not answer to any of my queries for the past 2+ days now. I've had issues in the past before with them failing to pause my subscription and keep charging me. I loved the service in the beginning but now it just seems that they've gotten off the rails and lost control. I'd advise you to keep away from Social Captain until, if ever, they resolve their customer support ...

Stay clear until they decide to sort out their customer service issues.

First off, I have never left a review for any company in my entire life. But I guess that I have never come across such a seemingly devious company in my entire life. After seeing some good results during the trial I decided to go straight in for the turbo package (my mistake). When my payment was processing I got a 504 Gateway Time-out screen which admittedly wasn't their fault. However, when I went to check my bank account a payment had been taken but my social captain account was still ...

Does not work...no option to cancel

Does not work...no option to cancel. has taken 3 months of my money!

Horrible

Horrible. I signed up for Premium and they billed me two times the monthly subscription price in one hour - when I reached out via chat, email , phone NO ONE RESPONDS this is over ten days .

Very bad experience

Very bad experience. Do not purchase! No reply from support. They take your money and give you nothing in change! No progress on your instagram account.

Awful! Scam - ripoff!

Awfull! So.. I have had a account for a while now (month soon).. First I bought "30 days" and this activity was so slow. So I thought I upgrade to "Turbo (10x) faster".. No idea how they see it doing anything faster. In one hour there are so few activities. If I asked about when it goes faster etc.. They told me it can take 2-3months.. So they wanted to say: "Yeah, spent 300$ and then we will get you a bit faster". Now, instagram prompt me that there is unusual activity and told me to ...

account blocked by instagram

They promise safe service and nothing will happen after you receive a message from instagram! But after 2 days your account will be frozen. Don‘t try this service if you want to keep your account

Run Fast And Furiously Now!!!!

Today is May 27, 2019. I tried the 24 hour trial. It was alright. I signed up for the basic plan..,within 3 days Instagram Shadowbanned my account and I have been asked to changed my password now three times. I messaged Social Captain and asked for a course of action for this. No response. As of today I have been messaging Social Captain three times a day since last Thursday and still absolutely NO Redponse! Social Captain advertises that they are compliant but clearly they are not. You ...

Works great until Instagram catches you!

This was working really well for me - until I got a notification from Instagram that it was violating the Terms fo Service and my account would be terminated if I didn't change my password. Social Captain claims that their service is 100% safe, which seems to contradict the message Instagram clearly sent me. I'm not willing to risk complete termination to continue with Social Captain.

Terrible

Terrible. They offer you the famous 1 week trial where you see some results and think oh this is not bad. Then you order the package. They have normal and Turbo. The turbo is too expensive (99$/month) so I go for the basic (39$). Zero results. Like 2 to 3 likes per post. Zero new followers. A rip off. They want you to go for the turbo (which is probably what they use during the trial). They say all they do is organic. This way they don’t assume any sort of responsibility on the results and ...