SocialCaptain Reviews in July 2025: User Ratings, Pros & Cons

Can't cancel - scam

If I could give zero here I would, it's basically a scam because u can't actually cancel! No response from anyone and canceling online doesn't work!!!!

SocialCaptain started off pretty good…

SocialCaptain started off pretty good but then I began receiving numerous messages from Instagram that it looked like I had shared my password with a third party app. SocialCaptain reassured me that they didn't break Instagram's terms but the reality is if they weren't then I wouldn't be getting these messages. I was forced to change my password several times. Finally, Instagram messaged me again to force me to change my password after it said my account had been compromised. I don't think ...

We signed up for Social Captain a…

We signed up for Social Captain a little over a week ago. Our account grew, yes, but within 4 days Instagram notified us that we'd been flagged for "inauthentic likes and follows." Social Captain's customer service reassured us that this was a mass message to anyone using a 3rd party and they operated within Instagram's rules. Two days later, Instagram forced us to change our password because we'd violated their terms and conditions by using Social Captain. I haven't been able to get a ...

They took money out of my account and…

They took money out of my account and pretended they didn’t... I was nice to ask for a refund but they kept pushing me off for months... Go else where! Social Captain is a SCAM and doesn’t authentically get you followers.. it’s a LIE.. DO NOT USE SOCIAL CAPTAIN. You have been WARNED... social Captain refund my money.

SocialCaptain is a SCAM

I bought the service 3 days ago. the first day I already had an Instagram alert message. I contacted the support, but no one answered. I changed some settings alone to minimize the service. Even so, I got an instagram warning message again. The only thing SocialCaptain can do for you is to make you lose your instagram account. There is no support, it's an empty box! Pay attention !

Billing won't stop after you cancel it!

They are billing people even after they cancel their subscription!! No reply from their customer service or social media channels. Horrible experience

Be careful!

I went on slow speed for a month then changed it to normal, immediately got warning messages from Instagram to change my password. Too scared to log back in I tried numerous times to contact SocialCaptain via email and web chat, no response at all, nothing. I had also just paid an entire month in advance which worked out to $59 Australian Dollars. I've asked for a refund but no reply. Be careful signing up to this service!

It's a really poor bot

It's a really poor bot. I have used the $ 39 dollar plan for a month and then, giving it the benefit of the doubt, tried the turbo for $99. Very little difference and I only got a 1000 followers over the two months. My account was constantly challenged with log ins from the US and third party activity and paused by Instagram, therefore I lost time that I paid for with no compensation. The support chat offered only *copy and paste* answers and empty promises. Not happy – and $138 poorer. Do ...

I was charged twice and after over 2…

I was charged twice and after over 2 weeks customer service not only hasn't solved it but now they are also ignoring my messages where I ask for a total refund because on top of the double billing the service is working terribly. This is unacceptable for any service and especially for those that charge 40$ a month - and in my case I was charged 80! Why do they have a customer service chat if they ignore customers? Speachless

STAY AWAY! Total SCAM

THEY ARE TRYING TO TAKE DOWN MY REVIEW! STAY AWAY! Total SCAM. Ignore all positive reviews, probably paid by them. As some others have mentioned, it's impossible to remove your credit card from their system, impossible to totally cancel, once you want out, they will still charged you, even if you don't want out, let's say you had a weekly plan and want to have a monthly plan, they will constantly charged you for BOTH. Had to cancel my credit card on my bank. Guys, please believe me, you do ...