8.1
Spot Score
SocialCaptain Reviews in June 2026: User Ratings, Pros & Cons
Maximize your social presence with ease.
Add to compare
Starts from $39 / Month
SocialCaptain Reviews & Ratings
Spotsaas Editor’s POV
SocialCaptain offers a robust suite of features for social media management, making it suitable for entrepreneurs. However, its complexity may pose a challenge for new users.Read more
SocialCaptain pros and cons
Over 100 features
In-depth analytics
Customizable dashboards
Drag-and-drop tools
Complex for beginners
Can be expensive
Filter results
Sort by :
Showing 201-210 out of 292
BR
Brighton resident
06/21/19
DO NOT USE. They ruined our Insta accounts!!!
DO NOT USE. At first everything seemed fine. the calm before the storm. They have a nice login portal. We managed to build up a few followers across 3 of our pages. Then we began to get messages from Instagram saying our account had been compromised and to change the password. We would change the password and have to repeat that 10-12 times a day!!!! By the way; we had the setting on slow, so putting Social Captain into anything faster would be utterly pointless. Social Captain claimed ...
Read more
TA
Taziamoma Abraham
06/19/19
Their support doesn't exist
Their support doesn't exist. They charged me even after I had already cancelled and when confronted, they just ignore me.
L
Luca
06/19/19
Used to work very well but not anymore
Used to work very well but now IG is detecting it and requests to change account password several times per day. Support is not existing, nobody replies to queries via chat or email...disappointed and annoyed. It's not worth it anymore.
DT
David Tye
06/19/19
I would give them ZERO stars if I…
I would give them ZERO stars if I could. We are going to get a chargeback on our card and I suggest everyone else does too. Disgraceful and fraudulent to keep accepting new signups and payments knowing that their platform isn't working and completely dead. Reading all these reviews I can see we all have the same problem/experience. Total lack of support, platform login error for Instagram (asks for confirmation code) and no way to unlink your Instagram account from the platform. I have ...
Read more
D
Deborah
06/19/19
They don't even deserve one star
They don't even deserve one star! They haven't replied to any messages and now social captain no longer works. Waste of time and money. Do not use!
TA
Taziamoma Abraham
06/19/19
Their support doesn't exist
Their support doesn't exist. They charged me even after I had already cancelled and when confronted, they just ignore me.
L
Luca
06/19/19
Used to work very well but not anymore
Used to work very well but now IG is detecting it and requests to change account password several times per day. Support is not existing, nobody replies to queries via chat or email...disappointed and annoyed. It's not worth it anymore.
DT
David Tye
06/19/19
I would give them ZERO stars if I…
I would give them ZERO stars if I could. We are going to get a chargeback on our card and I suggest everyone else does too. Disgraceful and fraudulent to keep accepting new signups and payments knowing that their platform isn't working and completely dead. Reading all these reviews I can see we all have the same problem/experience. Total lack of support, platform login error for Instagram (asks for confirmation code) and no way to unlink your Instagram account from the platform. I have ...
Read more
D
Deborah
06/19/19
They don't even deserve one star
They don't even deserve one star! They haven't replied to any messages and now social captain no longer works. Waste of time and money. Do not use!
A
Architect
06/13/19
Horrible service and staff are…
Horrible service and staff are incompetent take ages to reply to anything when they are meant to have live chat support. Paid for turbo and got a premium account and no one replied to refund requests or even to amend my account. Avoid at all costs.
Free vendor scorecard
Evaluate SocialCaptain objectively with the social media management software scorecard
A weighted social media management software vendor scorecard to score SocialCaptain against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].